Problem with form fields

[expert]

Dear Support Team!

I have experienced the following problem(s) with the PDF-XChange Viewer:

Please see screenshots with description
http://take.ms/icWxH
http://take.ms/hxCdV
http://take.ms/C3GD56

Please see attached file.

Thank you.

[Will - Tracker Supp]

Hi expert,

Thanks for the post - I'm seeing something in Adobe, when I attempt to enter text into the fields:


So it would appear that the issue is with the form itself.

Thanks,

[expert]

Will you fix it?

[Will - Tracker Supp]

Hi expert,

I think you may have misunderstood - the issue is not with our software, but with the actual document itself and the way that it was created. There is nothing that we can do to fix this, nor is there anything in our application to fix. I'm afraid that you'll need to contact the author and request that they recreate the document correctly.

Thanks,