PDF created with tcpdf-Tool // Caption on Button not shown

[weberj]

Hallo,

we use tcpdf-Tool to create automatical PDF-Files on our server. The PDF-Document include one Submit-Button and a normal button for some action. The problem ist that both buttons caption are not visible when the document is open with PDF-XCHANGE Viewer Vers. 2.5 Build 193.0 Free Version. We check this problem with some other Viewer like acrobat reader an two other PDF-Viewers in all cases the caption are visible. Our customer use your Product so that we must solve this problem. Do anyone know a solution for this local phenomenon?
For debug here is some code to create the button with tcpdf:

Code: Select all

$pdf->Button('submit', 30, 5, [color=#FF0000]'Antrag senden'[/color], array('S'=>'SubmitForm', 'F'=>'https://....../Test.php', 'Flags'=>array('IncludeNoValueFields', 'ExportFormat')),
				array('lineWidth'=>1, 'borderStyle'=>'beveled', 'fillColor'=>array(128, 196, 255), 'strokeColor'=>array(64, 64, 64)),
				array(), PDF_MARGIN_LEFT+1.5+0.1+20+20+20+25+25+37.8, $nYPos);

The characters for the caption i markt with red.

I hope someone know a solution
thanks
Joachim

[John - Tracker Supp]

Hi Joachim,

please ZIP and upload a sample file and also I will move to the correct forum - as I suspect you are not using any of our tools for dev's - this is an end user product query if its the client who is using an end user version.

thanks

[weberj]

HI John,

thanks for your help. At the attachment i send you a sample file. Please show me the right form to post my questions .
and handle the attachment strictly confidential.

Thanks
Joachim

[Stefan - PDF-XChange]

Thanks Joachim,

I made a ticket for our devs:
#875: Buttons with captions not visible in a PDF Form
So that we can investigate this problem.
We will keep you updated both here in the topic and with e-mails as the case progresses.

Best,
Stefan

[Stefan - PDF-XChange]

Hello Joachim,

I just got a confirmation from our devs that there will be a fix for this issue in the next build (2.5.194) scheduled for release on the 25th.

Best,
Stefan