Fields embedded in stamps not refreshing

[limartin]

We've created approval stamps in Adobe 8 with a name and date field that shows the name of the reviewer and the date that the stamp was used. These come in fine when used in Adobe. While I can open the pdf in which the stamps reside in PDF-Xchange 2.5 and see the fields update, when I use them as stamps in the same program, the field is blank. Could this be a JavaScript issue?

Attached is the stamp. After creation, it seems to need a jumpstart in order to see my login. Only the date appeared when I opened it up. After I typed in front of the date, the field refreshes with my login and the correct date.

[Paul - PDF-XChange]

Hi limartin,

I tried importing your stamp into the Viewer to use it but it doesn't seem to be a stamp PDF.

To import a dynamic stamp for use in the PDF-XChange Viewer you don't just create a new stamp from PDF. The stamps, and especially dynamic stamps, have additional data that makes them usable as stamps. They can be copied to the Viewer Stamps directory but they contain additional information. See this article: https://www.pdf-xchange.com/knowled ... the-Viewer

Is the file you posted copied directly from the Adobe Stamps folder to the PDF-XChange Viewer Stamps folder? That is currently the only way to get a Dynamic Stamp to use in our Viewer. The file you posted does not contain the additional information required to be used as a stamp, it is a simple PDF file with a form field. Try opening it directly in both Adobe Reader and PDF-XChange Viewer, both can edit the field. It is not however a stamp.

Does that clear things up?