Conflict between installed and with manifest loaded viewer

[jphilipp]

I load the PDFXC viewer plugin in my application using manifest files, without installation and registration of the ActiveX plugin.

It works very well in most cases, except there is another version of PDFXC installed on the system. Then the internet browser crashes, when I start it from my application, navigate to a web page with PDF's and try to view a PDF within it.

I tried it under Windows XP and Vista, with Internet Explorer and Firefox as default browser. The installed PDFXC version is 2.5.199, the version loaded from my application is 2.5.196.

It looks like the PDFXC browser plugin connects to the PDFXCview.exe started by the application, which is the wrong version. But if I start the internet browser from windows desktop, not from my application, it works.

[Stefan - PDF-XChange]

Hello jphilipp,

Have you tried if it will work or crash if you also deploy build 199 with your manifest file?

Best,
Stefan

[jphilipp]

Hello Stefan,

I tried it now with the same version 2.5.199 installed and loaded with manifest, and it crashes too.

strange

Best regards,
Jörg

[Stefan - PDF-XChange]

Hi Jörg,

Thanks for trying - we will now investigate this case and post back here in the topic if we have any advise or further questions.

Best,
Stefan

[Vasyl - PDF-XChange]

Hi, Jörg.

Please give us this additional info:
- what is your OS - and is it win32 or x64?
- if OS is x64 - what is your app. -win32 or -x64?
- can you provide a simple app. that will allow us to reproduce the problem (please remove any license info) ?

Thanks.

[jphilipp]

Hi Vasyl,

I tried it only under win32 OS: Windows XP SP3 and Vista 32bit SP2. In both cases it crashed.

The zip file with the complete demo application is bigger than your upload limit (5MB), so I must remove the PDFXC viewer files. Please add the files:

PDFXCview.exe
PDFXCviewAx.dll
resource.dat

to the application directory. I used version 2.5.196, but it crashed with 2.5.199 too.

It crashes only, if the PDF-XChange Viewer is installed on the system with activated browser plugin. I have installed version 2.5.199.

After starting the application, click on one of the buttons "Open ..." or on the link in the Demo PDF. The browser is opened with your "Tips & Tricks" page. Click on a PDF document in this web page, e.g. "Tracker Tips & Tricks Newsletter for November 2011". Then the browser crashed.

Best regards,
Jörg

[Stefan - PDF-XChange]

Thanks for the update Jorg,

I asked Vasyl to take a look at your new samples and we will post here shortly.

Best,
Stefan

[Vasyl - PDF-XChange]

Hi Jörg.

The problem is confirmed. Thanks for your example.
We will fix it in the next build.
The ticket for this issue is:
#1356: OneClick-ActiveX/Browser-Plugin - browser crashes

Best
Regards.

[jphilipp]

Thanks

Best regards,
Jörg.

[Stefan - PDF-XChange]

[Stefan - PDF-XChange]

Hi jphilipp,

Problem is fixed. The fix will be in the upcoming build (200).

Best,
Stefan