I have started using PDF Xchange Pro & found a serious bug that rendered an important document of mine dopped in Tracker watermarks...each page of it??
I am using registered version & no pre-warning for those nasty watermarks appeared before I flatten my comments & or extract pages & save those pages..
Plz see this short video
http://youtu.be/KgFaF4QhzGw
PDF XChange Pro Watermarks unexpected
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
-
John - Tracker Supp
- Site Admin
- Posts: 5225
- Joined: Tue Jun 29, 2004 10:34 am
Re: PDF XChange Pro Watermarks unexpected
Please email support@pdf-xchange.com your serial number (please do not post here) with a link back to this forum post for reference and we will investigate ASAP
Thanks
Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.
Best regards
Tracker Support
http://www.tracker-software.com
Best regards
Tracker Support
http://www.tracker-software.com
-
ioncube
- User
- Posts: 2
- Joined: Wed Jun 13, 2012 10:31 am
Re: PDF XChange Pro Watermarks unexpected
Done...John - Tracker Supp wrote:Please email support@pdf-xchange.com your serial number (please do not post here) with a link back to this forum post for reference and we will investigate ASAP
Thanks
Perhaps this may help you
I first installed PDF Xchange Viewer Pro registered, then after reading https://www.pdf-xchange.com/knowled ... nge-Viewer I installed registered Xchange Pro I believe registry confliction had occurred but Tracker must have a warning before adding those watermarks ^ I don't have any backup of that document
-
Paul - PDF-XChange
- Site Admin
- Posts: 7445
- Joined: Wed Mar 25, 2009 10:37 pm
Re: PDF XChange Pro Watermarks unexpected
Hi ioncube,
have you sent this to support@pdf-xchange.com yet? I haven't seen it or a response from a support team member. Do you still need assistance here?
have you sent this to support@pdf-xchange.com yet? I haven't seen it or a response from a support team member. Do you still need assistance here?
Best regards
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com