PDF XChange Pro Watermarks unexpected

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

ioncube
User
Posts: 2
Joined: Wed Jun 13, 2012 10:31 am

PDF XChange Pro Watermarks unexpected

Post by ioncube »

I have started using PDF Xchange Pro & found a serious bug that rendered an important document of mine dopped in Tracker watermarks...each page of it??
I am using registered version & no pre-warning for those nasty watermarks appeared before I flatten my comments & or extract pages & save those pages..
Plz see this short video
http://youtu.be/KgFaF4QhzGw
User avatar
John - Tracker Supp
Site Admin
Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: PDF XChange Pro Watermarks unexpected

Post by John - Tracker Supp »

Please email support@pdf-xchange.com your serial number (please do not post here) with a link back to this forum post for reference and we will investigate ASAP

Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
ioncube
User
Posts: 2
Joined: Wed Jun 13, 2012 10:31 am

Re: PDF XChange Pro Watermarks unexpected

Post by ioncube »

John - Tracker Supp wrote:Please email support@pdf-xchange.com your serial number (please do not post here) with a link back to this forum post for reference and we will investigate ASAP
Thanks
Done...
Perhaps this may help you
I first installed PDF Xchange Viewer Pro registered, then after reading https://www.pdf-xchange.com/knowled ... nge-Viewer I installed registered Xchange Pro I believe registry confliction had occurred but Tracker must have a warning before adding those watermarks ^ I don't have any backup of that document :(
User avatar
Paul - PDF-XChange
Site Admin
Posts: 7445
Joined: Wed Mar 25, 2009 10:37 pm

Re: PDF XChange Pro Watermarks unexpected

Post by Paul - PDF-XChange »

Hi ioncube,

have you sent this to support@pdf-xchange.com yet? I haven't seen it or a response from a support team member. Do you still need assistance here?
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com