PDF-XChange Viewer Formatting Numbers

[benboylan]

Hi,

I am using PDF-XChange Viewer and I have an issue I was hoping you could help me with.

When I type numbers onto a PDF, PDF-XChange Viewer automatically formats them into a certain form. For example, if I am writing an account number for a bank like 000650000, it will format it to 650,000.

Do you know how I can turn this off? Thanks.

[Stefan - PDF-XChange]

Hello benboylan,

Our Viewer will not automatically do this unless there is special code in the form that you are filling that controls this formatting.
If you could attach a sample file here we could check that and confirm.

Best,
Stefan

[benboylan]

Hey Stefan,

See the attachment. It is this document we were experiencing the problem with.

Thanks,
Ben

[Stefan - PDF-XChange]

Thanks Ben,

Are the fields you are referring to at the bottom of page 3 in the "Bank References" category?

These fields have special formatting rules on them, and both our Viewer and Adobe's reader respect those rules and space the characters in groups of 3 with comas between the groups.
(e.g. the Checking Account# and Savings Account# fields)

And while this might not be the desired result - this is what the form demands and our Viewer is behaving as it should in this case.

Best,
Stefan

[benboylan]

Yes - thanks for answering my question and resolving this for me!

[Stefan - PDF-XChange]

My pleasure Ben!

Regards,
Stefan