Buy license still shown after proper registration

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Drafting
User
Posts: 5
Joined: Tue Jul 10, 2012 9:03 am

Buy license still shown after proper registration

Post by Drafting »

After we had problems with PDF Xchange viewer I installed PDFexchangePro demo. It solved the problem ( was that with the different penwidth) and we decided to buy the package. To my clients disappointment the Demo badge is still shown if I reprint a part of the pdf with the PDFexchange printer driver. If I print with Bullzip printer driver it does not show.
The pdfXchange viewer shows our license key.

I reinstalled the software but it didn't help.

Can I delete something in the registry to avoid this annoying condition? Customer was upset. We paid and it still shows DEMO, he screamed.

Regards

Lutz
User avatar
John - Tracker Supp
Site Admin
Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: Buy license still shown after proper registration

Post by John - Tracker Supp »

Please email support@pdf-xchange.com (pls dont post here) with your serial number and we will advise further.

Thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

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Tracker Support
http://www.tracker-software.com