Problems updating PDF XChange Viewer

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danielhernandez
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Posts: 1
Joined: Sun Sep 16, 2012 3:09 pm

Problems updating PDF XChange Viewer

Post by danielhernandez »

I have experienced considerable problems in updating. I just would like to ask, what is the preferred firewall mode for installation of updates to existing programs and installations of new programs?.
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Paul - PDF-XChange
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Posts: 7445
Joined: Wed Mar 25, 2009 10:37 pm

Re: Problems updating PDF XChange Viewer

Post by Paul - PDF-XChange »

Hi danielhernandez,

welcome to the forums.

The Viewer has an application in the start menu called 'LiveUpdate'. Ideally you should authorize this as a trusted application with a rule to allow outgoing connections.

The other software we sell does not use LiveUpdate and needs a new version to be installed manually.

Is there a specific error you are receiving?
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com