PDF Xchange Viewer app and docs don't open

The PDF-XChange Viewer for End Users
+++ FREE +++

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

legalsteps
User
Posts: 2
Joined: Mon Jan 21, 2013 5:43 am

PDF Xchange Viewer app and docs don't open

Post by legalsteps »

Hi, there

Xchange Viewer was working perfectly and there have been no changes to the PC but this morning my PDF Xchange Viewer won't open. The icon appears in the taskbar, and the names of files that I try to open also show up on the bottom taskbar on my screen as if everything is normal but all I can see is my desktop with no Xchange app or docs to work with. I have tried rebooting and I've tried using the task manager to get to it - the app behaves as if it is open with the icon turning white when I open a new document or switch to the app, but no documents or app open on the screen.

Thanks
User avatar
Paul - PDF-XChange
Site Admin
Posts: 7445
Joined: Wed Mar 25, 2009 10:37 pm

Re: PDF Xchange Viewer app and docs don't open

Post by Paul - PDF-XChange »

Hi legalsteps,

can you try uninstalling the Viewer, restarting the PC then running this installer and let me know how that goes?

https://www.pdf-xchange.com/PDFXVwer.zip
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com
legalsteps
User
Posts: 2
Joined: Mon Jan 21, 2013 5:43 am

Re: PDF Xchange Viewer app and docs don't open

Post by legalsteps »

Sorted, thanks.
User avatar
Stefan - PDF-XChange
Site Admin
Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: PDF Xchange Viewer app and docs don't open

Post by Stefan - PDF-XChange »

:)