Changed windows login but pdf login name is still the same!

[secret agent girl]

I don't like that the pdf document records my windows login.

So I created a windows login account/id that I don't mind appearing on the pdf documents.

However, it is not being used.

Adding a "name" to the "identity" window is not good enough. There must be no record of the old windows login name.

How do I get old and new documents to use this other windows account/id? Do I have to uninstall and re-install the Viewer?

[Stefan - PDF-XChange]

Hello secret agent girl,

Please log in with the "other" account, and go to Edit-> Preferences -> Identity - and see if the name there is the one you do not want to show. If it is - you should be able to change that.

Best,
Stefan

[secret agent girl]

I'm logged in to windows with the other account. (actually, I just changed the name on the account I was previously using)

I restarted my computer.

I open Viewer and looked under identity. It shows the old account name and it cannot be changed.

[Stefan - PDF-XChange]

Hi secret agent girl,

Yes after running some tests myself - it indeed seems like you can't change that name.

But there are some good news as well. our PDF-X Editor:
www.tracker-software.com/pdfxve3
Allows you to place anotations without adding your name.

Or alternatively in the current Viewer, after adding all your comments and annotations you can run some simple JS like this:

Code: Select all

var annots = this.getAnnots();
for (var i = 0; i < annots.length; i++) 
{
  if (annots[i].author == "YOUR NAME")  )
  { 
    annots[i].author = ".";
  }
}

You need to replace "YOUR NAME" with the actual name that's currently shown, and upon executing this scrip the Author information for all annotations would be reduced to a single dot.

Best,
Stefan

[secret agent girl]

I don't use annotations.

I need to remove the old name.

If I un-install Viewer and re-install it, will it use the new name? Are there registry entries or something else that must also be changed?

[Stefan - PDF-XChange]

Hi secret agent girl,

I thought you want to change that name - as it's the one that gets added to annotations you create.

I tried registry changes as well - but could not find the correct value.

Best,
Stefan

[secret agent girl]

I don't understand why you keep mentioning annotations; I'm not using or making annotations.

I only create pdfs. I "print" my Word document using pdf995 to create and save a pdf document.

When I view these documents in PDF-XChange Viewer and go to Edit - Preferences - Identity there is some text in the Login Name field. It is this field which I need to change.

Do you know where PDF-XChange Viewer is getting this Login Name from?

I have changed my Windows Account name, and the new name is showing up correctly when I boot up my PC. But, still, new pdfs are being created with the old account name. I need them to display the new account name.

Does this help make my request more clear?

[Will - Tracker Supp]

Hi Secret Agent Girl,

Thanks for the additional info. - adding your name to the "Name" field, under "Login Name" will override the Login Name, and will display as whatever you choose your name to be (i.e. ' $ '), so no one will see any personal details if you do this. If you have already entered a value in this field, then this will not change upon changing your Login Name - the two are independent from one another.

Also, if you are concerned that the program stores personal information, such as phone numbers, email addresses, etc., then there's no need to worry, as we don't store ANY such information, even the login name isn't stored, which is why it can't be edited from within the preferences. The Windows login username is taken from the Windows System Environmental Variables for the Current logged in user in that session of the Windows.

Finally, I would STRONGLY recommend that you DO NOT delete any such Reg. Keys from the Registry, as this has a very large potential to cause issues with your Windows User Account.

Hopefully that helps! Let me know if there's anything more I can do here.
Cheers,
Will

[secret agent girl]

I understand and appreciate that you are trying to be helpful; thank you.

However, I cannot have the extra step and trouble of remembering to edit every pdf document in this manner.

The Windows login username is taken from the Windows System Environmental Variables for the Current logged in user in that session of the Windows.

I believe that is incorrect:
In Windows - Control panel - User accounts, I successfully changed the user name. When I rebooted my computer, the new name came up. That users folder in My Documents also updated itself. Unfortunately, both old and newly created pdfs are still showing the old name!

I absolutely must change it--not override it with fiddly other steps, not ignore it, not anything else except get it changed. Can you help me do this?
_____

Besides, I tried putting something in the name field and it does NOT hide the login name!

[Will - Tracker Supp]

Hi Secret Agent Girl,

Thanks for getting back to me - the Login Name will only be displayed on annotations (comments like the Sticky Note, for example), and even then will only be displayed if you have nothing in the "Name" Field in the Identity section of the Preferences. I reiterate, it is NOT visible to other Users.

Secondly, changing the User Name in Windows doesn't actually change the name, per se, it simply changes what is displayed to the User. For obvious reasons, that is not something we can change.

Finally, I'm afraid that there is no way to remove the Login Name from being displayed in the Preferences of the Viewer; you will also note that this is the same as Adobe.

I apologize if I am still misunderstanding. If I am, then perhaps it would help to state why you need this change, to give some context to the situation, as the places that have already been listed are the only places in the Viewer that the Login Name is visible.

HTH!

[Paul - PDF-XChange]

Hi again secret agent girl

just adding to what Will has said, it is unclear to me if the issue is that the PDF files you are creating are using the wrong name.

I only create pdfs. I "print" my Word document using pdf995 to create and save a pdf document.

If this is the crux of the issue it's beyond our control as that is not our product.

Again, sorry if I am also misunderstanding what you need here.

[secret agent girl]

Thanks for getting back to me - the Login Name will only be displayed on annotations (comments like the Sticky Note, for example), and even then will only be displayed if you have nothing in the "Name" Field in the Identity section of the Preferences. I reiterate, it is NOT visible to other Users.

This appears to be incorrect. I just sent a pdf to someone and they looked at it's properties. It shows "secret agent girl" as the author. I send pdfs to business associates and I cannot have "secret agent girl" displaying.

I don't care if there is something in the login name field, but it must be something a little more professional looking. And, further, it must be something that appears all the time without individual attention or manual editing from me.

It seems that it's getting "secret agent girl" from somewhere, and therefore, it must be possible to change it to something better, such as "ms business professional".

Finally, I'm afraid that there is no way to remove the Login Name from being displayed in the Preferences of the Viewer; you will also note that this is the same as Adobe.

The login name can display, but it must be different from what's showing up now. And I can't edit every single pdf separately. The change must be made

It's your software. Where is it getting the login name from?

[Paul - PDF-XChange]

Hi secret agent girl,

as Will has suggested, the login name does come from Windows. I think what we need here is a clearer understanding of the process you are using to create this PDF and then what you do with it afterwards. The fields in the Viewer preferences do not populate the properties of the document Author field. I did some tests with the current build.

Here is a screen shot of the Preferences showing just the Windows user name:


and the document properties that result:


see attached file New Document.pdf

Then I added "An appropriate name" to the "name" field in the preferences:


and made a new PDF file in the Viewer. Again there is nothing populated in the Document Properties:


See New Document [1].pdf in the attachment.

I think the issue is in the creation of the PDF files using pdf995. Can you send us a sample document?