Prints Incorrectly

[Warcrow]

I have two printing issues.

1. This doesn't happen very often however when we view a PDF on screen it looks fine, we then print it using xChange Viewer V2.5 B210.0 (and all the old versions I've tried over the last year or two) and line(s) appear on the page, if we change a setting such as "Fit to Printer Margins" the line(s) then becomes a rather larger rectangle (perhaps finger width completely filled in) but the rest of the document looks ok.

The current one I'm looking at is a line that runs down the bulk of the page, the PDF is 3 pages long and only happens on the first in this instance.

If we print the same PDF from Adobe Reader it prints normally. I've also tried printing the same document to Lexmark/Minolta/Xerox printers with the same result.

2. PDFs generated from an online software product we use show small faint rectangles (not filled) at the end of some sentences when printed from XChange Viewer, but not Adobe Reader.

Is this something that can be fixed in a future release?

[Stefan - PDF-XChange]

Hello Warcrow,

Welcome to our forums and thanks for your post!
We are aware of both issues. Please use the "Print as images" option in our Viewer's print dialogue and such problematic files/pages will be printed correctly. We are currently fully rewriting the printing engine we use, and the new one should be available in March in the PDF-X Editor that is to replace the current Viewer:
www.tracker-software.com/pdfxve3

Best,
Stefan