Form Submission: "Save PDF ..." creates error

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Peter2
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Form Submission: "Save PDF ..." creates error

Post by Peter2 »

Win 7 Prof, PDF XChange Viewer Pro 2.5/210 German
------------------------------------------
Hi

I downloaded a PDF-form from here:
http://cms.hypercms.net/repository/medi ... 070858.pdf

There is a lot of forms (some of them are out of order, this is maybe a PDF problem ...), and at the top of the page is a button "Save PDF". Pressing this button results in the attached error. The German string means "An error occurs during submission of form."

Two questions / remarks:

a) Is this a problem of the PDF or a problem of the software?
b) The message is a mixture of English and German.

Regards
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Stefan - PDF-XChange
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Re: Form Submission: "Save PDF ..." creates error

Post by Stefan - PDF-XChange »

Hello Peter,

The Viewer can't automatically submit forms online - but have you tried the PDF-X Editor:
https://www.pdf-xchange.com/product ... nge-editor ?

Best,
Stefan
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Peter2
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Re: Form Submission: "Save PDF ..." creates error

Post by Peter2 »

Hi Stefan
Tracker Supp-Stefan wrote:....The Viewer can't automatically submit forms online...
OK, that's clear now. But I thought that "Save PDF" is a "local thing"?
Tracker Supp-Stefan wrote:... but have you tried the PDF-X Editor:...
No, not at the moment. I just saw the information and will start later.

Peter
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Stefan - PDF-XChange
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Re: Form Submission: "Save PDF ..." creates error

Post by Stefan - PDF-XChange »

Hi Peter,

The button could contain any text, and do an online submission :)
Have you tried using the "File -> Save" option in the Viewer?

In any case - do let us know how it goes with the Editor once you've had the chance to test!

Best,
Stefan
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Peter2
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Re: Form Submission: "Save PDF ..." creates error

Post by Peter2 »

Tracker Supp-Stefan wrote:...In any case - do let us know how it goes with the Editor once you've had the chance to test!..
Yes, of course. But it will take some time (Easter holidays and a lot of stress).

Peter
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Stefan - PDF-XChange
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Re: Form Submission: "Save PDF ..." creates error

Post by Stefan - PDF-XChange »

:)
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Peter2
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Re: Form Submission: "Save PDF ..." creates error

Post by Peter2 »

Tracker Supp-Stefan wrote:...In any case - do let us know how it goes with the Editor once you've had the chance to test!....
Report from One-minute-quick-test:
I took the file (both online and offline) and pressed the button.
Nothing happened: No error message / no local saving / no online submission (maybe in background, but I could see nothing)

Peter
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Stefan - PDF-XChange
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Re: Form Submission: "Save PDF ..." creates error

Post by Stefan - PDF-XChange »

Thanks for testing Peter,

I will see if I can get any more info for your sample file and will post it back here.

Best,
Stefan
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Stefan - PDF-XChange
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Re: Form Submission: "Save PDF ..." creates error

Post by Stefan - PDF-XChange »

Hi Peter,

The problem you reported in this topic is confirmed and I've made this ticket:
#1797: AcroForm: unsupported submission method
So that we can fix it. We will post back here when further info is available.

Best,
Stefan