Text in Text Boxes not printing

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Victor Warner
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Posts: 143
Joined: Wed Sep 23, 2009 8:15 am

Text in Text Boxes not printing

Post by Victor Warner »

Using latest build (300).

The text in text boxes (created in 2.5 Viewer, Text Box Tool) is not printing, only the boxes around the text boxes. The following screen shot from the Print Dialog shows the effect (and also reflects what is printed):

Image.

The text in the text boxes displays fine in Editor.

Attached is the PDF.

I have tried several different files, and on the two different printers. Problem is present in all files and both printers.

Generated a Report a Problem set of files and submitted them.
You do not have the required permissions to view the files attached to this post.
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Stefan - PDF-XChange
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Re: Text in Text Boxes not printing

Post by Stefan - PDF-XChange »

Hi Victor,

Thanks - I replied to the e-mails unknowing there was a forum topic as well. This seems to be due to the special formatting of the text in the boxes, but I will see someone from the dev team to comment. I believe this will be fixed when typewriter/text boxes support is added to the Editor.

Best,
Stefan
Victor Warner
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Posts: 143
Joined: Wed Sep 23, 2009 8:15 am

Re: Text in Text Boxes not printing

Post by Victor Warner »

More generally, does Tracker Software's implementation of the Typewriter Tool and the Text Box Tool comply with any PDF standard?
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Stefan - PDF-XChange
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Re: Text in Text Boxes not printing

Post by Stefan - PDF-XChange »

Hello Victor,

Yes the annotations the Viewer creates are fully following the specification. The problem seems to be in the Editor unable for now to handle it 100% correctly.

Best,
Stefan
Victor Warner
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Posts: 143
Joined: Wed Sep 23, 2009 8:15 am

Re: Text in Text Boxes not printing

Post by Victor Warner »

Stefan,

Thank you for the reply. I was not clear enough in my question. Apologies. Is there a defined standard for these functions (such as a third party who maintains it) and where can I look it up? This is more to satisfy my curiosity!

I have no doubt Tracker Software's implementation is standard as text entered with Typewriter Tool and Text Box Tool operate flawlessly in Adobe Acrobat Reader.
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Stefan - PDF-XChange
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Re: Text in Text Boxes not printing

Post by Stefan - PDF-XChange »

Hi Victor,

THe PDF Specification was originally created by Adobe, but in 2008 they've passed it to ISO:
http://en.wikipedia.org/wiki/ISO_32000-1

I believe a free copy of the ISO specification can be downloaded from Adobe's website.
(search online for "PDF Reference")

Best,
Stefan
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Ivan - Tracker Software
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Re: Text in Text Boxes not printing

Post by Ivan - Tracker Software »

About original problem with printing content of text boxes - now it is fixed and the fix will be available with the build of the Editor.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.