I can't measure distances

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xchan
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Posts: 2
Joined: Wed Apr 17, 2013 4:31 pm

I can't measure distances

Post by xchan »

Hi,

this is my problem:

on my WIN XP PC some years ago I had installed PDFXCV Version 2.0 and I easily could measure distances. Exactly the same programm I installed on my WIN 8 notebook, but it is not possible to measure a distance. It's the same problem , if I install the latest Free-Version.
The cursor switchs to a crosshair cursor, but that's all.

What is wrong?

regards

xchan
User avatar
Will - Tracker Supp
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Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm

Re: I can't measure distances

Post by Will - Tracker Supp »

Hi xchan,

Thanks for the post - this definitely an odd issue. I can measure distance on my end, so it may well be machine specific.

The first thing to try here, would be to make sure that you have the latest build of the Viewer:
https://www.pdf-xchange.com/PDFXVwer.zip

Please download and run the installer, which will install Version 2.5 Build 210. Failing that, any further details that you could provide would be most appreciated.

Cheers,
Will
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
xchan
User
Posts: 2
Joined: Wed Apr 17, 2013 4:31 pm

Re: I can't measure distances

Post by xchan »

Hi, thanks for the answer,

but I think I have discovered the reason: the PDF-File I tried is another one than I used before.

regards

xchan
User avatar
Will - Tracker Supp
Site Admin
Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm

Re: I can't measure distances

Post by Will - Tracker Supp »

Hi xchan,

Great, let me know if the issue persists though!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com