Can't read PDFs on mobile devices

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miker1267
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Posts: 1
Joined: Sat May 18, 2013 5:35 am

Can't read PDFs on mobile devices

Post by miker1267 »

I am a first time user of these forums and I'm sure this has been addressed but I can't find it. I have sent some PDFs created with PDF-Xchange Viewer to other people and all they can see is the basic document but none of the blanks that I have filled in using the typewriter tool. They are using mobile devices when they can't view the information but can see it fine on a PC. Is the problem on my end or something they are missing on the mobile devices? Thanks.
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John - Tracker Supp
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Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: Can't read PDFs on mobile devices

Post by John - Tracker Supp »

Hi,

this is a limitation most likely in the reader they are using on their mobile devices - what you could do is to use the 'Comments menu - 'Flatten all comments' function and then they will be able to view any such added content.

HTH
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com