Irritating Message regarding multiple signatures

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tombueng
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Posts: 1
Joined: Wed Jul 10, 2013 2:29 pm

Irritating Message regarding multiple signatures

Post by tombueng »

Hello,

some of our customers use XChange Viewer. We produce documents with electronic signatures wich are not displayed correctly in
XChange Viewer. When you look at a signature there is a message saying, that the PDF was changed after the signature was applied.
This irritating message is show for all but the last signature in the document. This is not true. The document was not altered after the signatures were applied.
By the way acrobat reader does not show such a false message.

It might be the case, that XChange viewer interprets the additional signatures as "changes" to the document. But the message
that is dieplayed in such a case is very irritating for our customers, as it renders the signatures somewhat useless.
Who will trust a signature that says that the document was changed afterwards?

Can you correct this bug?

Regards,
Thomas
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Stefan - PDF-XChange
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Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Irritating Message regarding multiple signatures

Post by Stefan - PDF-XChange »

Hello Thomas,

You are indeed correct that the subsequent signatures DO change the document and our Viewer's message indicates this. Have you tried our new PDF-X Editor and the way it handles signatures:
https://www.pdf-xchange.com/product/pdf-xchange-editor

The Editor is almost 100% complete and will soon replace the Viewer as our main PDF viewing/modifying application.

Regards,
Stefan