PDF Exchange Updater loop
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
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frustrated
- User
- Posts: 10
- Joined: Tue Oct 27, 2009 6:20 pm
PDF Exchange Updater loop
Every time in Windows7 x64 that I check for updates via the Help | Check For updates I have problems. I would of attached a screenshot but graphics files are not allowed as attachments here. I get two windows with a progress bar. The progress bar in the left hand window reaches the end and stops. However the progress bar on the right window reaches the end and then restart all over again. I eventually have to kill off the process via task manager.
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Stefan - PDF-XChange
- Site Admin
- Posts: 19930
- Joined: Mon Jan 12, 2009 8:07 am
Re: PDF Exchange Updater loop
Hello frustrated,
We are aware of some issues with the update tool in the Viewer, and that's why we are redesigning it for the Editor.
In the mean time you can manually check which version you have in Help-> About... and if it's not the current latest (2.50.213.1) you can download and install it from here:
https://www.pdf-xchange.com/product/downloads
As for attaching mages - .zip/.rar/.7 them and you can then attach the archive (5mb file size limit).
Regards,
Stefan
We are aware of some issues with the update tool in the Viewer, and that's why we are redesigning it for the Editor.
In the mean time you can manually check which version you have in Help-> About... and if it's not the current latest (2.50.213.1) you can download and install it from here:
https://www.pdf-xchange.com/product/downloads
As for attaching mages - .zip/.rar/.7 them and you can then attach the archive (5mb file size limit).
Regards,
Stefan