Problem with Saving PDF form.

[Stoil]

I have PDF form wich I open and save with example of AX_C#Examples - PDFViewerActiveXTestCS.exe
I noticed that after saving I can not fill this form with Adobe Reader XI and have message that "use of extended features is not longer available"
When I use PDFXCview.exe to open and save this form, there is not this problem.
We want to use AX control in our program but how to do this without this saving problem?
Thank you in advance!

[Stefan - PDF-XChange]

Hi Stoil,

Is this the free Adobe Reader that gives this message?
I am afraid that this is something Adobe are doing at their end. When a file is modified with anything but their own products they detect that and then do not allow you to fill in the form using their free reader. I am afraid that there is no workaround for this other than advising your users to use a product that will not limit them in such a way.

Regards,
Stefan

[Stoil]

Hi, Stefan.
Yes, free Adobe Reader XI gives this message. But message is not problem, the problem is that users cant fill this form anymore.
But with PDF-XChange Editor and with PDFXCview.exe from ..\Tracker Software\PDF-XChange Viewer SDK\Bin there is not this problem.

[Stefan - PDF-XChange]

Hi Stoil,

Yes the message (and limitation in editing/filling the form) is a problem of Adobe's free reader. It simply turns off the form filling feature for forms not created and exclusively modified with their own products. So it's soft of a "restricted feature" like e.g. adding/deleting pages in our Viewer - you can add/delete pages in the Viewer with a license. Adobe are doing the same with even features like form filling. The same form should also open and fill in correctly with other third party PDF viewing products like e.g. Foxit even after being modified in our Viewer/Editor.

Regards,
Stefan

[Stoil]

One requirement of my boss is that the PDF form filling and saving with PDF-control has to be able to opened and filled by Adobe Reader too.
Why other your products can meet this requirement?
And if we bought your control this requirement will be not met?

Regards,
Stoil

[Stefan - PDF-XChange]

Hi Stoil,

The only way to meet that requirement is to purchase a control from Adobe. Any other third party product that modifies such a form will result in the free adobe reader no longer offering you to fill in that form.

Regards,
Stefan

[Stoil]

Hi, Stefan.
I wondered how your PDF XChange Viewer 2.5 has not the problem with saving and I looked for into forum.
I saw one old message where I understood about different types of saving, which are mentioned in Preferences -> General - > Set Document Save Method.

1. Can I save PDF form with "Full Save or Incremental Save for Digitally Signed" using your ActiveX control?

2. And if our company wants to implement all features inlcluding in PDF XChange Viewer 2.5 what SDK we have to buy?

Regards,
Stoil

[Stefan - PDF-XChange]

Hi Stoil,

Apologies - I assumed this same document is not working in the stand alone end suer Viewer as well. The Viewer AX SDK should be a pretty full copy of the end user Viewer.
The default save method for the AX is

Default value is 0 (full save or incremental save for digitally signed documents).

SaveMethod Specifies the method which will be used for saving
any documents by default. For possible named
values, see the Document Save Methods.Default value is 0 (full save or incremental save for
digitally signed documents).

So can you please try e.g. the "Full Demo" sample projects provided with the Viewer AX SDK and see if they can modify your documents correctly and whether they open properly in Adobe's Reader after that?

Regards,
Stefan

[Stoil]

Hi, Stefan
I use AX_C#Examples SaveDocumentToStream.exe and without fill form, I save it.
Then I can not fill it with Adobe Reader XI.
With Full Demo is the same.
I applied my form here -

X28574.pdf

.

Regards,
Stoil

[Stefan - PDF-XChange]

Hi Stoil,

Thanks for the sample file.
In this case I presume that you are testing without a valid license key at the moment.
When you use the Viewer AX without a valid license "DEMO" stamps will be added to the corners of each page. Those "DEMO" stamps are the ones that are "breaking" the file and preventing further modifications in Adobe. Once a valid license key and dev code are used - you will be able to open and save these forms in the AX just as in the end user Viewer, and subsequent modifications of the file in Adobe won't be blocked.

Attached are three copies of your document modified with our end user Viewer, the AX without a valid license and the AX with a license.

Regards,
Stefan

[Stoil]

Hi, Stefan.
Of course I test without a valid license key ))
I am trying your AX control to decide if it will implement our requirements.

And you think that if we buy license all features into PDF XChange Viewer 2.5 will be able to used by us?
I will use this my message to aks you for something else.
I mean XFA forms. There is again difference into behaviour of AX Control and PDF XChange Viewer 2.5.
If You want I will open another topic...and I can attach you another XFA form with FormCalc inside for test.

Regards,
Stoil

[Stefan - PDF-XChange]

Hi Stoil,

Yes I can confirm that I tested with the current Viewer AX SDK (the C# full demo) and with Valid license key your file can be saved and will then continue to work in Adobe.

As for the XFA form with Form Calc - please supply that as well (in a new topic if you prefer) and state what the differences are between the end user and AX versions.

Regards,
Stefan