Problem signing documents

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robc52
User
Posts: 1
Joined: Mon May 12, 2014 7:42 am

Problem signing documents

Post by robc52 »

Hello,

I have a problem signing documents in PDF-Xchange v 2.0 Build 42.4 on Windows 7.

Whenever I try to sign a document, the program allows me to choose a cert, but then throws up this error message when it comes time to save the signed doc:
Error saving dokument "Pathto\doc.pdf"
Error [PDFRenderer]: Internal Error
Any help you can give would be much appreciated.
User avatar
Stefan - PDF-XChange
Site Admin
Posts: 19930
Joined: Mon Jan 12, 2009 8:07 am

Re: Problem signing documents

Post by Stefan - PDF-XChange »

Hello Rob,

Welcome to our forums and thanks for the post.
Build 42.4 is a rather old one. The latest Viewer Build is 214.2 and can be downloaded from here:
https://www.pdf-xchange.com/product ... nge-viewer

And we've also released the Viewer's successor - the PDF XChange Editor:
https://www.pdf-xchange.com/product ... nge-editor
And your license might already be valid for the Editor as well, or be eligible for a discounted upgrade. If you write to support@pdf-xchange.com with your order number - we will let you know if you can also use the Editor. Please DO NOT post license information here.

Regards,
Stefan