Problem with plotter

[Pavel D.]

Hi all! Sorry for my English (google.translate ).

I noticed that the new version of the program does not print correctly on the HP plotter (HP Designjet T770 44in HPGL2). The problem is this: there is a pdf document. There are three pages of A4, A3 and A1. The program in the preview (at right) shows the correct layout pages (paper size and orientation - checkbox "Auto-size paper" is set). But when printed on a plotter image is inverted and output to the wrong paper size. Photo attach.
On older version (2.5.210), everything works perfectly! Tested on several computers in the company.

I repeat: all versions of the programs show a preview of the print correctly. But only v.210 prints the version as shown in the preview. New versions of print is not true.



Need help, solution. Any ideas?

[Stefan - PDF-XChange]

Hello Pavel D.,

Welcome to our forums. Can you please try to download and install the Viewer's successor - the PDF XChange Editor:
https://www.pdf-xchange.com/product ... nge-editor
And let us know if it prints correctly to your device?

Regards,
Stefan

[Pavel D.]

Need i uninstall Viewer?

[Pavel D.]

Editor much better, but A3 need rotate for economy paper

What next?

[Stefan - PDF-XChange]

Hi Pavel D.,

Do you have the "Auto Rotate Page on Paper" checkbox turned on or off?

Regards,
Stefan

[Pavel D.]

On.

[Pavel D.]

If choose Album position in single page - print is ok

The program can not align the pattern on the short side of the roll (u must set it manual)

[Pavel D.]

And so what we to do? I need solution

[Stefan - PDF-XChange]

Hello Pavel,

For the moment please set it manually, and I will ask our devs to check what further improvements we can make - with plotters and an "indefinitely" long piece of paper in one of the directions settings are a bit more complicated than with normal printers with fixed paper sizes.

Regards,
Stefan

[Pavel D.]

Ok. In 210 build print in plotter is correct. Can i get 210 build? plz )

[Stefan - PDF-XChange]

Hi Pavel,

Open this in Internet Explorer:
https://www.pdf-xchange.com/history ... istory.xml
And you should see links for each of the older Viewer Builds.

Regards,
Stefan

[Pavel D.]

Ohh! Thats amasing! For an accurate understanding of the problem, I deleted the both version (5 and last 2x) and install the version number 210. The result on the face. Thank you!

[John - Tracker Supp]

So can we close this issue Pavel ?