No visible links in dynamic PDF

PDF-XChange Viewer SDK for Developer's
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Stoil
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No visible links in dynamic PDF

Post by Stoil »

Hello,
We noticed that in Adobe Dynamic XML form, the links(URL) are not visible with Viewer AX.
The links are visible when PDF document is saved like Static XML form.
Maybe this is a bug and if it will be fixed?

Regards,
Stoil
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Stefan - PDF-XChange
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Re: No visible links in dynamic PDF

Post by Stefan - PDF-XChange »

Hello Stoil,

Can you please provide us with one such sample file?

Regards,
Stefan
Stoil
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Re: No visible links in dynamic PDF

Post by Stoil »

Hello Stefan,
Here you are samples
You do not have the required permissions to view the files attached to this post.
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Stefan - PDF-XChange
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Re: No visible links in dynamic PDF

Post by Stefan - PDF-XChange »

Hi Stoil,

Thanks for the sample. I will pass it to our devs for fixing, but I believe this will only be fixed in the Editor (and it's SDK when released in the new year), and will probably not be fixed for the Viewer and the Viewer AX.

Regards,
Stefan
Stoil
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Re: No visible links in dynamic PDF

Post by Stoil »

Hi again, Stefan.
Before sending info about this bug, I was afraid about the answer and I supposed that your team will not fix the bug.
But I send this info because of Vasyl's answer of my question about support after buying Viewer AX, exact words of Vasyl were - "For Viewer SDK - only bug-fixing, no new features(excepting very small stuffs). New Editor SDK - its replacement of Viewer SDK and it will be soon. But in any case - the Viewer SDK will be still supported a long time.."

I appreciate your honest answer but...
This is third bug, which we noticed and I post it.
When I post first one, your colleague Will told that it will be fixed in the next release. It was Jun 12, 2014 but We have not noticed that the bug was fixed.
Second one - we understood about Editor SDK.
And now ... what do we have to understand?

Regards,
Stoil
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John - Tracker Supp
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Re: No visible links in dynamic PDF

Post by John - Tracker Supp »

Its your choice whether you choose to provide the requested info of course - but if you do not then obviously this will impede if not totally negate the possibility the issue will be fixed - or a new function added if deemed necessary.

The current situation is as you have already stated - only critical bugs will be fixed and small features added - where the issue you have detailed fits into this cannot be determined until the issue is thoroughly investigated with the requested information provided.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
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Vasyl - PDF-XChange
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Re: No visible links in dynamic PDF

Post by Vasyl - PDF-XChange »

Hi, Stoil.

This problem occurs because in viewer we unsupported the embedded hyperlinks in dynamic XFA. It is known problem and we will solve it in the near future. Note: I cannot promise it for new upcoming 312 build because we are too busy with Editor product, sorry for inconveniences.

Best
Regards.
PDF-XChange Co. LTD (Project Developer)

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
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Will - Tracker Supp
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Re: No visible links in dynamic PDF

Post by Will - Tracker Supp »

Hi Stoil,

Vasyl has asked me to create a ticket for this; RT-2808.

Cheers,
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com
Stoil
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Re: No visible links in dynamic PDF

Post by Stoil »

Thank you very much!
I wish success of the team! :)

Regards,
Stoil
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Stefan - PDF-XChange
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Re: No visible links in dynamic PDF

Post by Stefan - PDF-XChange »

:D
Stoil
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Re: No visible links in dynamic PDF

Post by Stoil »

Hello :)
Can I ask when will be next build of Viewer AX and will be implemented ticket RT-2808?
And do you know more about plans about new Editor SDK ?

Regards,
Stoil
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Stefan - PDF-XChange
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Re: No visible links in dynamic PDF

Post by Stefan - PDF-XChange »

Hello Stoil,

It seems like the hyperlinks in your file for RT2808 are now correctly working in the Editor.
I can't tell how likely it is to be fixed in the Viewer (and it's AX), but our devs are currently focusing on the Editor SDK - as we want to have it out as soon as possible - and all dev efforts are now focused on that. I believe that the plans are for the very next build but will double check.

Regards,
Stefan