Viewer cutting off part of document. ok on Foxit and Adobe

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hepsales
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Joined: Mon Apr 20, 2015 3:42 pm

Viewer cutting off part of document. ok on Foxit and Adobe

Post by hepsales »

New user. Love PDFxChange features, etc, but ...

I have a document that PDF-Xchange viewer cuts off the right hand side ... it is a column of numbers and 1/2 of the cents are missing. In other words, I see 1/2 of a 5 or 0, etc. It looks fine in both Foxit and Adobe viewers. Any ideas?

Thanks.
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Patrick-Tracker Supp
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Posts: 1645
Joined: Thu Mar 27, 2014 6:14 pm

Re: Viewer cutting off part of document. ok on Foxit and Ado

Post by Patrick-Tracker Supp »

Hello hepsales,

Thank you for the post and welcome to our forum. Could you please post the document so that we might be able to see what is happening here?

If the document contains personal data, you can email it to support@pdf-xchange.com with reference back to this post.

Thanks!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Cheers,

Patrick Charest
Tracker Support North America
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Will - Tracker Supp
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Posts: 6815
Joined: Mon Oct 15, 2012 9:21 pm

Re: Viewer cutting off part of document. ok on Foxit and Ado

Post by Will - Tracker Supp »

Hi John,

Thanks for emailing in the document - it appears fine to me here, so please make sure that you are using the latest build of the Viewer:
https://www.pdf-xchange.com/PDFXVwer.zip

Please be aware that the Viewer has been replaced by the Editor and no further development will take place for the Viewer, so if the update doesn't help, then please download and try the Editor:
https://www.pdf-xchange.com/PDFXVE5.zip

Hope that helps!
If posting files to this forum, you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded.
Thank you.

Best regards

Will Travaglini
Tracker Support (Europe)
Tracker Software Products Ltd.
http://www.tracker-software.com