Hello.
We would like to set up PDFXChange Editor as the default Reader/writer for PDF. But we realized, that some PDFs shown and printed perfectly in Adobe Reader, have some missing elements in PDF Xchange Editor. I attached an example - and some screenshots for clearifing what i mean.
The measurement line, normally black filled, is empty. Also all the lines/boarders of the document are not in same thickness and some parts are missing. If you will cross check this in Adobe Reader you will see it.
We tested with Version V6 and V7 (newest version available), always the same behavior. Also "Ctrl - Shift - F6" or changing the effect of "Smooth lines" etc. doesn't help.
Thank you in advance
Kind regards,
Ralph
Display and printing issues - not all elements are visible
Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange
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Display and printing issues - not all elements are visible
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Re: Display and printing issues - not all elements are visible
Hello IBG_Ra,
Thanks for the report and sample file.
We've managed to reproduce the issue, and I've passed it along to our devs for investigation.
Regards,
Stefan
Thanks for the report and sample file.
We've managed to reproduce the issue, and I've passed it along to our devs for investigation.
Regards,
Stefan
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Re: Display and printing issues - not all elements are visible
Hello again IBG_Ra,
Just got a confirmation from our devs that this has now been fixed!
Cheers,
Stefan
Just got a confirmation from our devs that this has now been fixed!
Cheers,
Stefan
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Re: Display and printing issues - not all elements are visible
Hi team, I got the same issue, please let us know how to fix.
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Re: Display and printing issues - not all elements are visible
Hello Octory,
Welcome to our forums.
The fix will be introduced in a future build, and all you need to do is update to that build to apply it!
Cheers,
Stefan
Welcome to our forums.
The fix will be introduced in a future build, and all you need to do is update to that build to apply it!
Cheers,
Stefan
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Re: Display and printing issues - not all elements are visible
Hello
Thank you for your Information.
Do you know when the fix will be available for download and which Version it will be?
Regards,
Ralph
Thank you for your Information.
Do you know when the fix will be available for download and which Version it will be?
Regards,
Ralph
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Re: Display and printing issues - not all elements are visible
Hello Ralph,
The release should be within a week or so, and it will be build 325 of our products (still version 7).
Sorry I do not have the exact date yet - but we are very close to release!
Regards,
Stefan
The release should be within a week or so, and it will be build 325 of our products (still version 7).
Sorry I do not have the exact date yet - but we are very close to release!
Regards,
Stefan