Printing from Excel (using PDF-XChange Lite)

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dwg11
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Printing from Excel (using PDF-XChange Lite)

Post by dwg11 »

Hi, I'm using PDF-XChange Lite to print from Excel.
A document may be about 50 pages long.
I have Picture pasted in Excel (Enhanced Metafile type), and what is happening is that the image POSITION in the PDF printout is different to Excel. As the page number increases, the location of the Picture is further away from where you expect it to be.

Can you please tell me why this is happening.
It doesn't happen with another PDF printer I'm using.
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Daniel - PDF-XChange
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Re: Printing from Excel (using PDF-XChange Lite)

Post by Daniel - PDF-XChange »

Hi, dwg11

Could I ask you to send us a copy of the document this is happening in? I expect that it has something to do with the selected page size being different from what the printer is set to use, and so Word's text wrapping is pushing the content down. But seeing the document's in question would help to determine that.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

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Our Web site domain and email address has changed as of 26/10/2023.
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Support@pdf-xchange.com
dwg11
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Posts: 104
Joined: Fri Jan 06, 2017 5:27 am

Re: Printing from Excel (using PDF-XChange Lite)

Post by dwg11 »

Hi, it's and Excel file and not a Word file.
What's the email address to send the file?

I should also mention it happens when I print with PDF-Change Lite. If I print with PDFill, this particular issue goes away. However there are other issues I have with PDFill and want to retain PDF-Change Lite.
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Daniel - PDF-XChange
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Re: Printing from Excel (using PDF-XChange Lite)

Post by Daniel - PDF-XChange »

Hi, dwg11

My apologies for the mistake there, but yes, the issue could be the same regardless. You can send the file to us here: support@pdf-xchange.com

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
dwg11
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Posts: 104
Joined: Fri Jan 06, 2017 5:27 am

Re: Printing from Excel (using PDF-XChange Lite)

Post by dwg11 »

OK thanks I just sent it.
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Daniel - PDF-XChange
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Re: Printing from Excel (using PDF-XChange Lite)

Post by Daniel - PDF-XChange »

Hi, dwg11

Thank you for the email. I see that you were creating this file using build 340.0 of our software. We are now in build 351.0, and after running a few tests here, I cannot seem to reproduce the issue in this version. Could I ask you to update our software, try again, and let me know if you can still reproduce the issue?

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com
dwg11
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Posts: 104
Joined: Fri Jan 06, 2017 5:27 am

Re: Printing from Excel (using PDF-XChange Lite)

Post by dwg11 »

Hi
I did install the 351 build, but still have the same issue.
Is the PDF XChange Lite updated within PDF XChange Editor?
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Daniel - PDF-XChange
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Re: Printing from Excel (using PDF-XChange Lite)

Post by Daniel - PDF-XChange »

Hi, dwg11

Yes, the Lite printer is indeed updated at the same time as all our other products, I have still not been able to reproduce this with your sample file, and do believe that it is likely caused by a rendering error in Excel. Please do check the print options within excel itself, and let us know if it helps. I would recommend changing the page size as a first test, but anything beyond that we will need to see your current settings to troubleshoot.

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
Support@pdf-xchange.com