A question about the subscription mechanism

[MedBooster]

After your subscription ends, will you be able to download and still use the last version, or other versions prior to the releases after the end of the subscription – from tracker-software.com? On up to two machines for one license?

Or will only local copies keep working?
E.g. , could you switch the "outdated" licence from one machine to another? Even though the 2/3 year subscription would have ended?

[Daniel - PDF-XChange]

Hello, MedBooster

Our software license purchases are a one-time fee. The license is a perpetual license that includes at least one year of maintenance, and entitles you to free updates to new version releases during that period. You can opt into a longer maintenance period at the time of purchase, or renew the maintenance later on, to continue getting updates for the products. Should you decide not to renew your products and let the maintenance expire, you are still entitled to use any version released during your term of active maintenance.

You are entitled to installation on one desktop and one of the following - either a laptop or Tablet - providing always that you are the primary user of both. Even after expiry this does not change. When maintenance expired, you are restricted to the build which was available on the expiry date, which is always available for download directly from your account page.

While you are able to migrate expired licenses from one device to another, do note that activation is still required, and de-registering old devices with frequency can result in the key being permanently blocked from use due to license abuse. With a single user key, you should only have 2 devices in total, and you should only migrate the license when a device is to be decommissioned, regardless of maintenance validity status.

Kind regards,

[rakunavi]

Hi Daniel,

While you are able to migrate expired licenses from one device to another, do note that activation is still required, and de-registering old devices with frequency can result in the key being permanently blocked from use due to license abuse. With a single user key, you should only have 2 devices in total, and you should only migrate the license when a device is to be decommissioned, regardless of maintenance validity status.

In the past, when answering questions on this forum, if the questioner was using the evaluation version, I would in some cases temporarily deactivate the license in order to fully reproduce the questioner's situation, but I guess I should not do this in the future. Also, I used to switch between multiple hardware activations for the purpose of verifying bugs in various hardware configurations, such as touch functionality, stylus, etc. I guess I should stop doing this as well.

The accuracy of the verification may be somewhat reduced, but I don't want my license to be invalidated.

Best regards,
rakunavi

[Daniel - PDF-XChange]

Hello, rakunavi

No worries, do keep in mind that with the exception of the Enhanced OCR (which is disabled a few weeks after installation unless an active key is detected), all features within the software can be used without a license for any testing purposes that may be needed.

We appreciate all that you do to help us find the issues you report, and We would absolutely be able to help you and undo or resolve this issue if you happen to bump into it while testing something with us.

Kind regards,

[MedBooster]

Hello, MedBooster

Our software license purchases are a one-time fee. The license is a perpetual license that includes at least one year of maintenance, and entitles you to free updates to new version releases during that period. You can opt into a longer maintenance period at the time of purchase, or renew the maintenance later on, to continue getting updates for the products. Should you decide not to renew your products and let the maintenance expire, you are still entitled to use any version released during your term of active maintenance.

You are entitled to installation on one desktop and one of the following - either a laptop or Tablet - providing always that you are the primary user of both. Even after expiry this does not change. When maintenance expired, you are restricted to the build which was available on the expiry date, which is always available for download directly from your account page.

While you are able to migrate expired licenses from one device to another, do note that activation is still required, and de-registering old devices with frequency can result in the key being permanently blocked from use due to license abuse. With a single user key, you should only have 2 devices in total, and you should only migrate the license when a device is to be decommissioned, regardless of maintenance validity status.

Kind regards,

Okay so even after there is no active key, you would be able to download the last available version
With some programs such as Groupy (Stardocks) you can only download the last available version if you have the .exe file. If you've lost it you're out of luck, because you won't be able to get that .exe file with authorisation after the subscription has ended (as far as I can tell)

glad to hear this does not apply to PDF xchange editor.

[Stefan - PDF-XChange]

Hello MedBooster,

That is correct - a link to the full installation package (and the correct version of it) will be available in your account next to your license key.

Kind regards,
Stefan