Possible bug? Different line-height/spacing in formular text fields

[CJ2023]

When editing/creating PDF-files and adding formular text fields it is possible to end up with two text fields, all with the same settings, and two different visible line-heights for the input text.

I was able to reproduce this by creating a new blank document with the PDF-XChange Editor, then add two formular text fields, change both to the same fixed font size and multi line, input the same text, then select one field and select the default PDF font "Arial".

Both fields now use the font Arial and the same font size but are visually completly different.
I have attached a sample file.

Test2.pdf

[Daniel - PDF-XChange]

Hello, CJ2023

From what I can see here, the issue with the the Arial which was used in the left field. It seems that instead of actually using Arial, it is considered to be a "Helvetica" font?:

image.png

Selecting that left formfield, and re-selecting the standard Arial" fixed the issue:

PDFXEdit_43uV1pkruF.gif

Kind regards,

[CJ2023]

Hello, thank you for the reply.

The left field uses the default font when I created that field.
So there seems to be an issue with the default font?

I don't have the font Helvetica installed on my system.

[Stefan - PDF-XChange]

Hello CJ2023,

Just an update that your case is with our devs and they will look at this issue shortly.

Kind regards,
Stefan

[CJ2023]

Hello,

is there any update regarding this topic?

[Stefan - PDF-XChange]

Hello CJ2023,

Our devs have not yet had the chance to fix that. They say that we are not using the Helvetica metrics, and that this will be worked on soon.

Kind regards,
Stefan