PDF-XChange Viewer Arabic language corruption

PDF-XChange Drivers API (only) V4/V5
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chocobo2k
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Posts: 4
Joined: Sat Apr 26, 2008 7:14 pm

PDF-XChange Viewer Arabic language corruption

Post by chocobo2k »

Hi, I would like to thank you for your effort. I am trying PDF-XChange version 2.0 build 0036 portable on Windows Vista Ultimate. I opened a PDF that has both Arabic and Japanese scripts embedded and the pages were corrupted. Some text did appear in Arabic in the footnotes but not the main page. I have a link for the PDF. Please, right click on the link and Save Target As:
http://www.geocities.com/haroon68/nihongo.zip

or provide me with an email so that I can attach it and send it to you.
Thanks!
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John - Tracker Supp
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Joined: Tue Jun 29, 2004 10:34 am

Post by John - Tracker Supp »

Hi,

The link appears to be unobtainable - you can zip and post here or send direct to :

usrfiles@tracker-software.com

However, please ensure the Subject line has the text 'PDF' in it (to pass through our spam filters) and the body contains a link to this post.

many thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
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Lzcat - Tracker Supp
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Joined: Thu Jun 28, 2007 8:42 am

Post by Lzcat - Tracker Supp »

Have downloaded file and checked here - and the problem is not reproduced on my PC.

However this document contains some non-embedded fonts with encoding Identity-H, which provides NO information about the actual character codes, just glyph indexes, which cannot be used to identify glyphs in other fonts.

So to display this pdf correctly these fonts MUST EITHER BE installed on the target PC or you could remake the PDF file (if possible) from the original source material and this time embed the fonts.
Victor
Tracker Software
Project manager

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.