PDF-XChage Viewer 2.0037 Typewriter problem

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gafan2
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PDF-XChage Viewer 2.0037 Typewriter problem

Post by gafan2 »

Hi!
I like this software very much. I use mostly its typewriter tool feature.
Recently I've encountered a problem. It looks like it's my computer related problem, not the software, because it still works fine on my laptop.
Anyways, it was working with no glitches on my desktop until this afternoon.
Then, when I tried to add some notes to a pdf file using typewriter tool I noticed that I cannot change a font style, or font size, or font color. I am able to change it to bold, or underscore, etc., but nothing else. I am getting a drop down menu, but when I click on a new font (f.e. arial), or new font size, or change color menu - nothing happens! The drop down menu stays open and no changes take place. I have tried to reinstall, to use portable version - still no go :(
Please help.
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Ivan - Tracker Software
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Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by Ivan - Tracker Software »

Please use command Help -> Report a Problem. I need information about your OS, and settings of the viewer. This can helps me to reproduce and fix the trouble. Thanks.
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gafan2
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Posts: 9
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Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by gafan2 »

Thank you Ivan for your reply. I sent the email as you suggested. I metioned there that I found a workaround that might give you an idea where the problem is.
The workaround is to hit "Enter" key on selected font, or font size, etc. (mouse clicking won't work).
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Ivan - Tracker Software
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Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by Ivan - Tracker Software »

Can you try with just released build 2.0.37.1 ?
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
gafan2
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Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by gafan2 »

I did with the same result :(
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Ivan - Tracker Software
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Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by Ivan - Tracker Software »

Looks like the trouble has relations to your system configuration settings (like swapped mouse buttons, etc.).

Can you export the part of your registry located under the path HKEY_CURRENT_USER\Control Panel, and send me exported .reg file ?
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
gafan2
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Posts: 9
Joined: Fri May 09, 2008 8:43 pm

Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by gafan2 »

Here you are Ivan!
You do not have the required permissions to view the files attached to this post.
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Ivan - Tracker Software
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Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by Ivan - Tracker Software »

How can I send you .exe file of the viewer to check if the problem is fixed or not?
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
gafan2
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Posts: 9
Joined: Fri May 09, 2008 8:43 pm

Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by gafan2 »

Hi Ivan, I sent you a private message with my email address.
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John - Tracker Supp
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Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by John - Tracker Supp »

Please try the latest build - this should be resolved.

thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
gafan2
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Posts: 9
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Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by gafan2 »

Yes, it's back to normal now. Works great!
Thank you very much.
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John - Tracker Supp
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Re: PDF-XChage Viewer 2.0037 Typewriter problem

Post by John - Tracker Supp »

Excellent - many thnaks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com