AutoUpdate installs second instance

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BrianG
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Posts: 83
Joined: Thu Aug 23, 2007 1:46 pm

AutoUpdate installs second instance

Post by BrianG »

Just an FYI...
I used Help|Check for Updates to attempt to update to v2.0.0037 and ended up with a second install. I believe this happened because my initial install was not in the default location of C:\Program Files\Tracker Software\PDF-XChange Viewer which is where the updater installed v2.0.0037. I may have mis-responded to a "where do you want this update installed" prompt though I don't believe one was ever presented. As a precaution I uninstalled both versions then installed v2.0.0037 from a download.

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BrianG
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John - Tracker Supp
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Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: AutoUpdate installs second instance

Post by John - Tracker Supp »

Hi Brian,

could it be that you originally downloaded one of our PDF-XChange driver evaluation products as well as a standalone version?

This would result in a different install location from the standalone install ?
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
BrianG
User
Posts: 83
Joined: Thu Aug 23, 2007 1:46 pm

Re: AutoUpdate installs second instance

Post by BrianG »

I believe I've only installed standalone versions although it's possible that I may have taken a look at a driver product in the past. My original install of PDF-XChange Viewer was to c:\program files\pdfxcview ( I'm not big on installs being multiple folders deep in the program files folder).

Is there a registry key that the updater looks to for the install location? If so, I'd love to take a look to see if there is something residual there.