Crashes in Firefox since V2.0037

[UPieper]

Hi,

since version 2.0037 XChange keeps crashing when trying to open for instance this page in Firefox3 b5. Please note that version 2.0036 is working perfectly!

http://download.fsut.de/100beste/FontSh ... riften.pdf


THIS IS THE ERROR MESSAGE:

PDFXCview.exe - Application Error
=================================

The instruction at "0x006f1172" referenced memory at "0x00000058". The memory could not be "read".

Click on OK to terminate the program

[Ivan - Tracker Software]

Please check with the latest build 2.0.37.1.

If the problem still exists, please say the address you get into error message box.

[Meis Triumph]

Hi,

I'm new to this forum.
I just changed my PDF viewer from Adobe Reader to PDF-XChange Viewer today since it hogged my PC's memory.
And also due to the description mentioning it has plugins for all Mozzila and IE browsers.
I'm using Mozilla Firefox v2.0.0.14.

I'm an avid reader of online newspaper, http://www.sun2surf.com.
At first, I can view the it without any problem. Hmm.. seems promising.
However, after opening several pages, Firefox suddenly crashed.
After restarting Firefox and opening the page, it seems to be ok until it crashed again.

I'm using the current version of PDF-XChange (v2.0.37.1.).

Much worst , I can't seems to open the pages when using IE.

Can somebody advise me on this matter?
If not then sadly I need to revert back to Adobe Reader .

Thanks in advance

[Ivan - Tracker Software]

We had found where the problem is and fix will be available tomorrow.

[UPieper]

Great! I'll gladly give it a whirl then....

[Meis Triumph]

We had found where the problem is and fix will be available tomorrow.

Thanks

I'll be checking it later...

[Meis Triumph]

Hi,

I've retried several time and every time Firefox crashed.
The good news is at least I was able to read the first page of the newspaper.

It seems it will take some time to be rectified.
I guess I need to revert back to Adobe Reader to read the paper .

Anyway, keep up the good work to make PDF-XChange a worthy competitor to Adobe Reader.

[Ivan - Tracker Software]

A revised build where this problem is fixed will be released in a few hours.

thanks for your patience

[John - Tracker Supp]

A revised build correcting this is now available - please see :

https://forum.pdf-xchange.com/ ... =35&t=3519

[Meis Triumph]

Thanks a million

Anyway, I've test it and it seems ok. But after browsing several pages, Firefox crashed again.
I need to check first whether it is due to other factor.

[John - Tracker Supp]

Ok Thanks,

if you do have further problems - please use the option in the Viewer itself -:

Help -> Report a Problem

as this provides more file and system specific info that will help us to hopefully trace the cause - pleasse do attach any file that causes the issue.

thanks

[UPieper]

Thanks for the update! It's working fine on my system....

[John - Tracker Supp]

Excellent - many thanks

[Meis Triumph]

Hi,

I can't seems to isolate the problem.
However, I noticed that when there's a blip in my network connection, the problem tend to happen.

To go around this problem, I installed Opera and there's no problem at all
Only that, going to the next pages, it will show blank (not the whole page, only the news page section).
After clicking on it then the page is shown. Funny

The most puzzling thing, IE 6.0.2900.2180 can't even show the page.
Not that I care since I sparsely use it

[UPieper]

Hi,

just wanted to tell you that I was quite impressed by your fast fix in this matter. I have therefore bought the Pro version of your excellent procuct.

Regards,

Max

[John - Tracker Supp]

Thank you Max - thats very much appreciated !