38.1 crash when deleting comments

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MKC
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Posts: 17
Joined: Fri Jul 04, 2008 7:43 pm

38.1 crash when deleting comments

Post by MKC »

hi folks,
two hours ago, I updated from version 37.2 to 38.1.

Since then, everytime I try to delete something highlighted, the X-Change viewer will crash.

It also crashes, when I try to add comments.

Any idea about this one?
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John - Tracker Supp
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Joined: Tue Jun 29, 2004 10:34 am

Re: 38.1 crash when deleting comments

Post by John - Tracker Supp »

Hi,

could you please zip and supply a sample document - thanks
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
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MKC
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Posts: 17
Joined: Fri Jul 04, 2008 7:43 pm

Re: 38.1 crash when deleting comments

Post by MKC »

when I try to delete the highlighted part (yellow), the Viewer will crash down; this will also happen, if I try do it the same thing in other PDF-documents
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Lzcat - Tracker Supp
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Re: 38.1 crash when deleting comments

Post by Lzcat - Tracker Supp »

Sorry, we cannot reproduce your problem. Can you send us your Viewer settings (and fonts information) using Help -> Report a problem, and step-by-step instruction how to reproduce trouble. Also, any information provided with crash report may be useful too.
Victor
Tracker Software
Project manager

Please archive any files posted to a ZIP, 7z or RAR file or they will be removed and not posted.
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MKC
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Posts: 17
Joined: Fri Jul 04, 2008 7:43 pm

Re: 38.1 crash when deleting comments

Post by MKC »

I have send you an email with the information required

best

MKC
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Ivan - Tracker Software
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Joined: Thu Jul 08, 2004 10:36 pm

Re: 38.1 crash when deleting comments

Post by Ivan - Tracker Software »

Thanks for your info. Trouble reproduced and will be fixed into build 39.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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