PDF XChange Forum

=== UPDATE ===================================================================
The issue reported below has been resolved in Ver 10.5.0 build 393.
I appreciate all the hard work and efforts of the support and development team.
==============================================================================

Hello all,

If the "Allow Draw with a Finger Touch" option is disabled in the Commenting category of the Preferences dialog, it is basically (*) not possible to add comments by touch. However, I noticed that when guides are shown, only if you touch just above the guides, you can add a comment by touch or a dialog box opens for adding a comment. This does not apply to all comments, but only to the following types of comments whose size does not need to be specified when drawing.

• Sticky Note
• Attach File
• Sound
• Add Video
• Add Sound
• Add 3D

• (*) One exception is the unintentional addition of text markup tools (underline text tool and strikeout text tool, etc.) and text comments (typewriters and text boxes) when double-tapping. This issue is unrelated to guides, but has already been reported in this topic and further discussed in this topic. However, after an initial assessment, it was unfortunately rejected.

In the following video, all verification is done by touch operation. At first, there are no guides, so Sticky Notes cannot be added by touching anywhere on the page, but once guides are added, they will be added only if you touch directly above the guides. As you can see in the video, it does not occur 100% of the time, but it still occurs with a high enough probability.

• 

  This is a GIF animation. Click to play.

Hoping that the above information will be of some help to you.
Thank you so much for your continued support.

Best regards,
rakunavi

- PDF-XChange Editor PRO Version: 10.4.4 build 392
- OS Version: Windows 11 Home 23H2 Build 22631.4460
- PC Model: Lenovo IdeaPad C340-15IWL, HP All-in-One 22-c0xx

Hello, rakunavi

Thank you for the report, I will pass this along to the Dev team for review.

Kind regards,

Hello Daniel, thank you for contacting developers.

In my post above, I should have written “Allow Draw with a Finger Touch”, but for some reason I mistakenly wrote “Allow Draw with a Mouse”. The report itself, including the video, was written under the assumption that “Allow Draw with a Finger Touch” was disabled, so the content of the report itself is not affected.

This has just been corrected, and I apologize for any inconvenience caused.

Please give my best regards to developers.

Best regards,
rakunavi

Hello, rakunavi

No worries, I spotted the typo, but was able to understand the issue and reproduced it here without delay. Hopefully we can see a swift fix for this one.

Kind regards,