Unable to attach pdf attachment to a file (buttons are missing and grayed out)

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Raindrops
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Posts: 25
Joined: Sat Jan 13, 2024 8:21 am

Unable to attach pdf attachment to a file (buttons are missing and grayed out)

Post by Raindrops »

I am using the latest version of editor (free version).

My current pdf file is unprotected.
I tried to attach a pdf file to it.
I clicked on the attach (paperclip icon) button in the toolbar.
An Attachment panel opened in the lower half of the screen.
This panel had a mini toolbar.
It did not show a "New attachment" button, as shown in the screenshot below:
image.png
Secondly, it had a Save button, but that button was grayed out.

Is this a bug, or are these features grayed out because they are only available in the paid (premium) version?
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rakunavi
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Re: Unable to attach pdf attachment to a file (buttons are missing and grayed out)

Post by rakunavi »

Hello Raindrops,

The command you indicate is the Open Attachment button. The Add New Attachment command is a feature limited to the licensed version. From your post in this topic, you have probably disabled the display of commands that require the licensed feature. So it is not surprising that the Add New Attachment command does not appear.

  • figure.png
Best regards,
rakunavi
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Raindrops
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Posts: 25
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Re: Unable to attach pdf attachment to a file (buttons are missing and grayed out)

Post by Raindrops »

Thanks for the prompt response!

Yes, after burning my fingers once, I preferred to hide the paid premium features.
(Well-spotted!)

I had a feel that this may be a premium feature, but was not sure.
Thanks for providing the list!
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rakunavi
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Re: Unable to attach pdf attachment to a file (buttons are missing and grayed out)

Post by rakunavi »

Hello Raindrops, thank you for your feedback.

Thanks to you, I have learned the English expression "burn one's fingers".

Best regards,
rakunavi
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Stefan - PDF-XChange
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Unable to attach pdf attachment to a file (buttons are missing and grayed out)

Post by Stefan - PDF-XChange »

:)