PDF showing "gibberish" characters

Forum for the PDF-XChange Editor - Free and Licensed Versions

Moderators: PDF-XChange Support, Daniel - PDF-XChange, Chris - PDF-XChange, Sean - PDF-XChange, Paul - PDF-XChange, Vasyl - PDF-XChange, Ivan - Tracker Software, Stefan - PDF-XChange

Quicksilver1663
User
Posts: 2
Joined: Tue Jul 29, 2025 2:00 pm

PDF showing "gibberish" characters

Post by Quicksilver1663 »

Hi. We have been dealing with an issue that some PDF documents saved from Outlook open with gibberish characters.
This happens on multiple workstations.
My other PDF editor open the PDF fine.

I have attached a screenshot.


PDFXEdit_NaEMGbCeeJ.png
PDFXEdit_NaEMGbCeeJ.png
You do not have the required permissions to view the files attached to this post.
User avatar
Dimitar - PDF-XChange
Site Admin
Posts: 2432
Joined: Mon Jan 15, 2018 9:01 am

Re: PDF showing "gibberish" characters

Post by Dimitar - PDF-XChange »

Hello Quicksilver1663,

Welcome to our Forum.

Is it possible to provide us with a copy of one of the files, you have this issue with?

You may send it to our support email address - support@pdf-xchange.com


Regards.
Quicksilver1663
User
Posts: 2
Joined: Tue Jul 29, 2025 2:00 pm

Re: PDF showing "gibberish" characters

Post by Quicksilver1663 »

Not a problem sent one of the files to that account.

Thanks
User avatar
Dimitar - PDF-XChange
Site Admin
Posts: 2432
Joined: Mon Jan 15, 2018 9:01 am

Re: PDF showing "gibberish" characters

Post by Dimitar - PDF-XChange »

Thank you for your cooperation.