App crashes when mouse cursor is moved back and forth over the "Status" and "Layer" commands in the comment context menu SOLVED

[rakunavi]

=== UPDATE ===================================================================
The issue reported below has been resolved in Ver 10.7.0 build 398.
I appreciate all the hard work and efforts of the support and development team.
==============================================================================

Hello all,

I noticed that the application crashes when you select a comment, display the context menu, and then move the mouse cursor back and forth between the “Status” and “Layer” commands while hovering over them. This occurs regardless of the type of comment, and there is no need to create a layer. I have confirmed that this crash occurs on multiple PCs, so I think it should be easy to reproduce on your end as well. If you need a dump file, please let me know.

• figure.png
  
  
  Video.webm

Hoping that the above information will be of some help to you.
Thank you so much for your continued support.

Best regards,
rakunavi

- PDF-XChange Editor PRO Version: 10.6.1 build 397
- OS Version: Windows 11 Pro / Home 24H2 Build 26100.4652
- PC Model: GMKtec Nucbox M7 Pro with HUION Kamvas Pro 19 / Lenovo IdeaPad C340-15IWL

[Dimitar - PDF-XChange]

Hi rakunavi,

I cannot reproduce this, no matter what I tried, so I will have to ask you to collect the generated crash dumps for us.

You can find the crash dump(s) here:

%LocalAppData%/CrashDumps\PDFX\


I sent you an upload link to your email address

Please upload those crash dumps there.

Thank you for your cooperation.

[rakunavi]

Hello Dimitar, thank you for your investigation.

I followed your instructions and uploaded a ZIP compressed dump file (CrashDump_rakunavi.zip) to the URL you provided.
Please confirm it.

• filename: CrashDump_rakunavi.zip
  size: 138 MB (145,122,880 bytes)
  SHA256: ee9f897ea77b40dfe8d7aad8ecf6498bc9f632d84dc4807e663e208aaa30fa71

Please give my best regards to developers.

Best regards,
rakunavi

[Dimitar - PDF-XChange]

Thank you.

I will keep you updated on the progress of resolving this issue.

[Ivan - Tracker Software]

Fixed in 10.7.0

[rakunavi]

Hello Ivan, thank you for taking the time to let us know.

I am relieved to share the situation with you.
I look forward to the release of the next build.

Best regards,
rakunavi

[Daniel - PDF-XChange]