Document not searchable (in A...Reader) after PDF/A conversion

[zarkogajic]

Hi Support,

I have a document I convert to PDF/A using:

image.png

Conversion report states:

image(1).png

The document is saved as PDF/A.

Now, trying to do a search, in PDFXEditor all ok:

image(2).png

However, opening a document in Ad*beReader and trying to do text search (CTRL-F) - nothing can be searched for:

image(3).png

Before conversion to PDFA, the search in the other Viewer did work:

image(4).png

p.s.
I'm sending both document via email ...


-žarko

[zarkogajic]

Hi Support,

The following also happens after PDF/A conversion for that PDF/A document:

Using AReader: copy / paste from the PDF/A document results in :

image.png

So: garbage characters.


In AAcrobat, "Copy" works the same, while "Copy With Formatting" does result in expected paste action:

image(1).png

HTH

-žarko

[Dimitar - PDF-XChange]

Hello Žarko,

Thank you for your report.

I’ve forwarded your problem report, along with the provided files, to our developers for further investigation.

We’ll get back to you as soon as they offer a solution.

Best regards,