Error downloading file 'EditorV10.x64.msi' with PDF-XChange Updater

[jking]

Hello. PDF-XChange Updater - 10.8.2.407 is throwing errors when trying to download the latest update to PDF-XChange Editor.

It shows that I have v10.8.1.406 installed and v10.8.2.407 is available for donwload.

I click Download and see the following output (see screen shot attached):

Connecting to server www.tracker-software.com...
Connected successfully.
Downloading file: EditorV10.x64.msi...
Error downloading file 'EditorV10.x64.msi'
Updates were not downloaded

Clicking Back, then Check Again etc. give the same results.

It did work previously, but not lately.

Any ideas?

image.png

[Paul - PDF-XChange]

Hi, jking

it sounds like a corrupted download. You can bypass the Updater by running the installer downloaded from the website: https://www.pdf-xchange.com/product/downloads

When it gives you the installer it will also offer a checksum so you can verify the integrity of the payload:

image.png

I am keen to hear how that goes.