RT#7733: Issue with wheel navigation in full screen mode

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rakunavi
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RT#7733: Issue with wheel navigation in full screen mode

Post by rakunavi »

Hello all,

Description:
  • I noticed that when "Page Transitions" are enabled, the page does not switch when using the mouse wheel immediately after entering full-screen mode via a keyboard shortcut.

    Interestingly, this issue does not occur when entering full-screen mode by clicking the command button in the upper-right corner of the window; in that case, the mouse wheel works immediately.
Steps to Reproduce (as shown in the attached video):
  • The verification video consists of the following three parts. All settings were initialized to default before starting the test. Timestamps are indicated in brackets [ ].

    • Part A: [00:03 - 00:43] Creating a sample file.
    • Part B: [00:47 - 01:05] Entering full-screen mode via the command button and then using the mouse wheel.
    • Part C: [01:08 - 01:32] Entering full-screen mode via the keyboard shortcut and then using the mouse wheel.
    Note: While the screen capture does not visualize mouse wheel input, I began scrolling immediately at the start of both Part B and Part C. In Part C, the mouse wheel only starts functioning after clicking the document area at the [01:22] mark.

    video.webm
Expected Behavior:
  • The mouse wheel should trigger page transitions immediately after entering full-screen mode, regardless of whether a shortcut key or the command button was used.
Observations:
  • It is unclear why the behavior changes depending on whether the document area is clicked. I have attached the sample file created in Part A for your reference.
    sample.pdf
Hoping that the above information will be of some help to you.
Thank you so much for your continued support.

Best regards,
rakunavi

- PDF-XChange Editor PRO Version: 10.8.2 build 407
- OS Version: Windows 11 Pro / Home 25H2 Build 26200.7623
- PC Model: GMKtec Nucbox M7 Pro with HUION Kamvas Pro 19 / Lenovo IdeaPad C340-15IWL

[EDIT] Since a ticket has been officially issued for this matter, I have changed the topic title as follows. 2026-1-27 20:56 JST (UTC+9)
  • Previous Title: Wheel navigation fails after entering Full Screen via shortcut with Page Transitions
  • New Title: RT#7733: Issue with wheel navigation in full screen mode
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Last edited by rakunavi on Tue Jan 27, 2026 11:56 am, edited 1 time in total.
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Sean - PDF-XChange
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Re: Wheel navigation fails after entering Full Screen via shortcut with Page Transitions

Post by Sean - PDF-XChange »

Hi Rakunavi - thanks, I have let the team know.

Kind regards,
Sean Godley
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Sean - PDF-XChange
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Re: Wheel navigation fails after entering Full Screen via shortcut with Page Transitions

Post by Sean - PDF-XChange »

Update: a ticket has been made in relation to this issue:

Ticket #7733: Issue with wheel navigation in full screen mode

Kind regards,
Sean Godley
Technical Writer
PDF-XChange Co LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623
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rakunavi
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Re: RT#7733: Issue with wheel navigation in full screen mode

Post by rakunavi »

Thank you, Sean, for creating the ticket!

Thank you for taking time out of your busy schedule.
Please give my best regards to developers.

Best regards,
rakunavi
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Sean - PDF-XChange
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Re: RT#7733: Issue with wheel navigation in full screen mode

Post by Sean - PDF-XChange »

Will do, thanks and same to you.
Sean Godley
Technical Writer
PDF-XChange Co LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623