[Help Needed] Color Issue When Exporting to JPG

[CN_SZCG]

TEST.pdf

Color Management.png

I’ve recently run into a vexing problem: with the same PDF file and identical color mode settings, the JPG files exported via PDF-XCHANGE and Acrobat show significant color discrepancies.I need the same JPG export effect as Adobe Acrobat, How can I match the JPG color output of Acrobat? What settings need to be configured in PDF-XCHANGE, or how to make the relevant adjustments in PDF-TOOLS?


(This screenshot is a comparison of the JPG export results from the two software programs.)

RGBJPG.png

[Sean - PDF-XChange]

Hi CN_SZCG,

The issue you're describing is likely to be a color profile issue. We will need the following items in get a better understanding of what's going on:

1. In the Editor, a screenshot of the “Preferences -> Color Management” dialog box.
2. An export of the Editor application settings (File > Manage settings > Export settings).
3. Open the start menu, and type "color management". In the opened window, move over to the "advanced" tab and then click "change system defaults". From there, a nearly identical window should open. In this second window, take a screenshot of the "Advanced" tab. Then on the "all profiles" tab, take a few screenshots as you scroll down through the list presented there so we can compare the list to what is available in the Editor.
4. Open the following folder, and copy the content into a new zipped folder, and include those in your reply:
- C:\Windows\System32\spool\drivers\color

Many thanks,

[CN_SZCG]

I'm glad to have received your prompt reply. I have uploaded the required documents as requested. Wishing you a pleasant day every day!

color.rar

IMG.rar

PDFXChangeColor.rar

screen capture.rar

[Daniel - PDF-XChange]

Hello, CN_SZCG

Thank you for providing those, We are just passing them along to the Dev team for review - one of us will let you know if we hear any news back. Looking forward, do also keep an eye out for new updates to our software, as any fixes for issues like this will usually require an application update.

Kind regards,

[Daniel - PDF-XChange]

Hello!

One more quick item we need here, could we ask for the two original jpg images that were exported from XChange and Acrobat?

Kind regards,

[CN_SZCG]

Hello!

One more quick item we need here, could we ask for the two original jpg images that were exported from XChange and Acrobat?

Kind regards,

Alright, the attached files are the original ones for JPG export via Acrobat and PDF-XChange respectively.

AcrobatTEST.jpg

PDF-XchangeTEST.jpg

TEST.pdf

[Daniel - PDF-XChange]

Hello, CN_SZCG

Thank you for those, I have passed them along to the Dev team for review and will let you know as soon as we have heard back from them.

Kind regards,