Screen annotations (for audio/video) cannot be replayed after being played once, even if clicked

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rakunavi
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Joined: Sat Sep 11, 2021 5:04 am

Screen annotations (for audio/video) cannot be replayed after being played once, even if clicked

Post by rakunavi »

Hello all,

After clicking a screen annotation (used for sound or video) once to play it, I noticed that clicking it again does not play it. In Adobe Acrobat Reader, following the same steps plays it both times.

  1. Click the screen annotation once to play it and wait until playback finishes.
  2. Go to another page.
  3. Return to the original page where the screen annotation is set.
  4. Click the screen annotation again.
In the sample file, a sound annotation (6 seconds) is set in the upper right corner of the first page using the “Add/Edit Sound” feature. As always, all application settings are at their defaults. Of course, you can play it by pressing the play button from the context menu, the Format tab, the media controls, etc., but the simplest playback method—clicking—does not work.

  • Animation.gif
  • sample.pdf
Hoping that the above information will be of some help to you.
Thank you so much for your continued support.

Best regards,
rakunavi

- PDF-XChange Editor PRO Version: 10.8.2 build 407
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Sean - PDF-XChange
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Re: Screen annotations (for audio/video) cannot be replayed after being played once, even if clicked

Post by Sean - PDF-XChange »

Hi Rakunavi,

I have let the team know.

Many thanks,
Sean Godley
Technical Writer
PDF-XChange Co LTD
Sales: +1 (250) 324-1621
Fax: +1 (250) 324-1623