Printing issue

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Feelda
User
Posts: 63
Joined: Wed Feb 03, 2021 12:04 pm

Printing issue

Post by Feelda »

Hello,

In PDF-XChange Editor Plus, when I start a print job, the default settings are strange: it sets the number of copies to 2 by default and forces the print format instead of adapting it to the actual size of the document.

How can I reset this?

Best regards,
neilmurrell
User
Posts: 10
Joined: Tue Oct 22, 2019 3:33 pm

Re: Printing issue

Post by neilmurrell »

I've had a similar issue but 4 copies - this was recently but prior to Version 11.
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Daniel - PDF-XChange
Site Admin
Posts: 12930
Joined: Wed Jan 03, 2018 6:52 pm

Re: Printing issue

Post by Daniel - PDF-XChange »

Hello,

The Editor cannot retain the number of copies between print actions, if this value is not "1", the change is being inherited by your printers own driver properties. Please open the device settings/properites, and ensure that it is set to only print 1 copy itself (note that you may need to check or change this in the windows "printers and scanners" menu, and then restart our software to observe the change).

Kind regards,
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
[email protected]
Feelda
User
Posts: 63
Joined: Wed Feb 03, 2021 12:04 pm

Re: Printing issue

Post by Feelda »

Hello, thank you very mich for your replies. I'll try to see if the issue is related to another setting.
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Daniel - PDF-XChange
Site Admin
Posts: 12930
Joined: Wed Jan 03, 2018 6:52 pm

Printing issue

Post by Daniel - PDF-XChange »

:)
Dan McIntyre - Support Technician
PDF-XChange Co. LTD

+++++++++++++++++++++++++++++++++++
Our Web site domain and email address has changed as of 26/10/2023.
https://www.pdf-xchange.com
[email protected]