Text Box Character Fill Color - White Changes to None SOLVED

[SpaghettiBrain]

Hello,

I've run into a weird little bug with the Character Fill Color option for Text Boxes.

I have a Text Box that itself is filled with a dark solid color (in this scenario, black) which means I have to change the Character Fill Color to something lighter so the text is visible. Changing the color to anything other than white displays fine. As soon as I change the Character Fill Color to white (RGB 255,255,255) and click off of the text box, it automatically changes the Fill Color to none. Interestingly, I set the RGB values to 255,255,254 and the text remained visible. It seems if set to white it assumes I don't want the characters filled at all...

OS Version: Windows 11, version 25H2
Software Version: PDF-XChange Editor Plus 11.0.1.0

For troubleshooting, I have fully rebooted my computer and created a brand new document in case it was document corruption of some sort.

I hope someone else has experienced this and can prove I'm not going insane! Any help is greatly appreciated!

[rakunavi]

Hello spaghettibrain,

I was able to fully reproduce your issue on my end, so you are completely normal! . It seems the behavior has changed between build 410 and later versions, as I demonstrated with the following steps in the validation video:

1. Double-click the text comment in the sample file to enter text editing mode.
2. Select the entire text and change the fill color to white (RGB: 255, 255, 255).
3. Click on the document background to deselect the comment.
4. Double-click the text comment again to re-enter text editing mode, select the entire text, and check the fill color in the properties.

• Animation.gif

• sample.pdf

As shown in the image, there are two differences in the behavior—the fill color in the properties and the inverted text color when selected—and I am very interested to know how much of this change was intentional.

• figure.png

Hoping that the above information will be of some help to you.
Thank you for your hard work on this great software.

Best regards,
rakunavi

- PDF-XChange Editor PRO Version: 11.0.1
- OS Version: Windows 11 Pro / Home 25H2 Build 26200.8655
- PC Model: GMKtec Nucbox M7 Pro with HUION Kamvas Pro 19 / Lenovo IdeaPad C340-15IWL

[Daniel - PDF-XChange]

Hello,

Thank you both for the report, this is a known issue which should be resolved in the next release. Sorry to the inconvenience!

Kind regards,

[Craig D]

Hi Daniel,

Thanks for getting the team onto this, it's been impacting on our users, too - do you have an approximate idea for when the next release will be? As in, are we talking days, weeks, or months?

Thank you.

[SpaghettiBrain]

Thank you for the sanity check, rakunavi, and for providing the recording/replication steps.

Thank you for the acknowledgement that this is a known issue and confirming that it will be resolved in a future update, Daniel. In the meantime, setting the font color fill to RGB 255,255,254 is an acceptable workaround as that is indistinguishable from true white.

Thanks!

[Daniel - PDF-XChange]

Hello, SpaghettiBrain

Glad to hear that you have a temporary workaround! As for a timeline on the fix, I am sorry to say I do not have an official timeline to offer, but I would personally estimate that we are over two weeks away at minimum.

Kind regards,