Scan

Discussion for the End User use of OCR in PDF-XChange Editor and Viewer

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tobumo
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Posts: 1
Joined: Tue Nov 03, 2026 1:58 pm

Scan

Post by tobumo »

Der Scanvorgang bleibt sehr oft stehen und er hängt sich auf.
Scan.jpg
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Paul - PDF-XChange
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Posts: 7487
Joined: Wed Mar 25, 2009 10:37 pm

Re: Scan

Post by Paul - PDF-XChange »

Hi, tobumo

thanks for reaching out with your challenge.

The first thing to do is compare the scanning to MS Paint. We use the same interface so we need to know - "Is the issue also present in MS Paint?" If it is then is is a generic scanner issue and you will need to reach out to the manufacturer.

The second thing to do is make sure you are running the latest version of the software, which as I write this is 11.1.1.0

If the issue us only present in the our software, and it is current, I would ask you to reach out to [email protected] with the details, make and model number.
Best regards

Paul O'Rorke
PDF-XChange Support
http://www.pdf-xchange.com