Page printed almost white

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StephTracker
User
Posts: 3
Joined: Thu Mar 05, 2009 11:29 am

Page printed almost white

Post by StephTracker »

Hello,

When we try to print a scanned page with PDF Viewer, the page is almost white. On the screen, we can well read all the text. We use the latest version.

Any clue ?

TIA
Regards
User avatar
Ivan - Tracker Software
Site Admin
Posts: 3603
Joined: Thu Jul 08, 2004 10:36 pm

Re: Page printed almost white

Post by Ivan - Tracker Software »

I'm afraid I will need your PDF file. Best case is to send it via Help -> Report a Problem, or using Ivan@tracker-software.com
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
StephTracker
User
Posts: 3
Joined: Thu Mar 05, 2009 11:29 am

Re: Page printed almost white

Post by StephTracker »

Ivan,

Thanks for your reply, i send the file to your e-mail.

Regards.
Stephane
User avatar
Ivan - Tracker Software
Site Admin
Posts: 3603
Joined: Thu Jul 08, 2004 10:36 pm

Re: Page printed almost white

Post by Ivan - Tracker Software »

Thanks for the file. Problem is found and fix will be available into the next build.
Workaround for now - use option "Print as Image".
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
StephTracker
User
Posts: 3
Joined: Thu Mar 05, 2009 11:29 am

Re: Page printed almost white

Post by StephTracker »

Hello Ivan,

Thanks for your reactivity and the solution, it works !

Regards.
Stephane