Blue dots on prints

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andrea.ippo
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Blue dots on prints

Post by andrea.ippo »

Hi, I've noticed that when I print 4 pages per sheet, very little blue dots appear in the printed document, but only in the area covered by a single PDF-page. The white space that separates the 4 PDF-pages stays white as it should.
Since I use my EPSON printer's driver to set the option of fitting multiple pages in a sheet, I've made also a try with Foxit Reader to see if this behavior is caused by my printer's driver or by the PDF program.
Well, the sheet printed with Foxit is OK, the background of the sheet is white everywhere.

I use v 2.0.41.1 Free

Thank you

PS: my printer is an EPSON DX4250 with the latest drivers
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Ivan - Tracker Software
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Re: Blue dots on prints

Post by Ivan - Tracker Software »

Can you send me the document you are trying to print? (Ivan@tracker-software.com)
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
andrea.ippo
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Posts: 8
Joined: Fri Mar 06, 2009 5:28 pm

Re: Blue dots on prints

Post by andrea.ippo »

Email sent
andrea.ippo
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Posts: 8
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Re: Blue dots on prints

Post by andrea.ippo »

Some additional info:
my printing settings in XChange Viewer are:

-print document & comments
-print as images NOT checked
-print as grayscale NOT checked

Let me know if there are news or if you need more info.

Thanks
andrea.ippo
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Posts: 8
Joined: Fri Mar 06, 2009 5:28 pm

Re: Blue dots on prints

Post by andrea.ippo »

Any news?
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Ivan - Tracker Software
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Re: Blue dots on prints

Post by Ivan - Tracker Software »

Not for now, but looks like the problem is with color management (white background instead to be pure white stays slightly blue, and printer draws it as dots).
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
andrea.ippo
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Posts: 8
Joined: Fri Mar 06, 2009 5:28 pm

Re: Blue dots on prints

Post by andrea.ippo »

Glad to hear this
bye
andrea.ippo
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Posts: 8
Joined: Fri Mar 06, 2009 5:28 pm

Re: Blue dots on prints

Post by andrea.ippo »

When is this going to be fixed?
Thank you
andrea.ippo
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Posts: 8
Joined: Fri Mar 06, 2009 5:28 pm

Re: Blue dots on prints

Post by andrea.ippo »

Is this going to be fixed sooner or later?
Bye
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John - Tracker Supp
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Re: Blue dots on prints

Post by John - Tracker Supp »

Yes - thanks for your patience
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
andrea.ippo
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Posts: 8
Joined: Fri Mar 06, 2009 5:28 pm

Re: Blue dots on prints

Post by andrea.ippo »

Can you please tell me if this has been fixed with the latest releases?
I can't find any changelog...

Thank you
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Stefan - PDF-XChange
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Re: Blue dots on prints

Post by Stefan - PDF-XChange »

Hello Andrea,

Unfortunately there is still no solution found.
Can you try with changing the colour management settings.

Also I see above in the topic that you are doing this with "print as image" deselected. Does checking it change the output?

Regards,
Stefan