Rotated PDF containing image printing bug

[Paul Guthrie]

When a printing an area of a PDF that is in a rotated view (e.g. 90 degrees counterclockwise) images in the PDF come out blank.

This can be also be reproduced in the end-user PDFXChange Viewer 2.0 (Build 41.3).

Steps:

(1) load attached 11170.PDF
(2) Rotate 90 degrees counter clockwise
(3) Zoom in to an area of the drawing such that no borders are showing
(4) Select Print and 'Current View'

The result is a blank page (at least when we do it here.)

thanks
Paul G

[Lzcat - Tracker Supp]

For which printers are you trying to print? I'm sure that problem exist not with all of printers. If printer is HP printer using PCL language - i'm affraid that this is known issue. It will be solved, but cannot promise when.
Did you tried "Print as image" option? It can be used as temporary workarround.

[Paul Guthrie]

Hi,

For which printers are you trying to print?

PDF-XChange 3.0
HP Photosmart 2700

I have since tried PDF-XChange 4.0 and found that the problem does not occur.

Unfortunately we need to use PDF-XChange 3.0 in our application rather than 4.0 because we must use ExtEscape function which 4.0 does not support.

Actually the problem only occurs when PXV_CommonRenderParameters Flags is set pxvrpf_UseVectorRenderer. We have mostly vector graphics and prefer to use that flag, but will revert to not using it if the drawing is rotated, as a workaround.

Regards,
Paul G