WINFAX PRO printer drive deleted

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brm123
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Posts: 5
Joined: Mon Mar 23, 2009 6:04 pm

WINFAX PRO printer drive deleted

Post by brm123 »

The PDF-Xchange installer deletes my winfax pro printer drive disabling my ability to print to my fax. I verified this by doing a sytem restore. Then reinstalled PDF-Xchange and watched my winfax printer vanish
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John - Tracker Supp
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Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: WINFAX PRO printer drive deleted

Post by John - Tracker Supp »

Hi,

Please advise which installer file specifcially you are using of ours and we will investigate ASAP - we also need to know the version of Wibndows and Winfax, although I have to say at the outside - I find this incredibly unlikely - but for sure we will investigate as soon as we receive the requested info.
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
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Ivan - Tracker Software
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Joined: Thu Jul 08, 2004 10:36 pm

Re: WINFAX PRO printer drive deleted

Post by Ivan - Tracker Software »

Please let me know where I can download trial of Winfax PRO.
PDF-XChange Co Ltd. (Project Director)

When attaching files to any message - please ensure they are archived and posted as a .ZIP, .RAR or .7z format - or they will not be posted - thanks.
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John - Tracker Supp
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Posts: 5225
Joined: Tue Jun 29, 2004 10:34 am

Re: WINFAX PRO printer drive deleted

Post by John - Tracker Supp »

If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.

Best regards
Tracker Support
http://www.tracker-software.com
brm123
User
Posts: 5
Joined: Mon Mar 23, 2009 6:04 pm

Re: WINFAX PRO printer drive deleted

Post by brm123 »

I have the latest installation package as of 03/24/09. Winfax Pro 10.04. OS XP Pro - SP3 It has something to do with the installation of the printer driver.

Thank you for your order for PDF-XChange 4 Pro Edition - Single User License Pack.
Download installation file :
https://www.pdf-xchange.com/PDFX4.zip