Cannot open the Customize dialogue

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user7
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Posts: 29
Joined: Mon Aug 20, 2007 9:15 am

Cannot open the Customize dialogue

Post by user7 »

From p.21 of the manual:
"To create shortcut keys in the viewer one should right-click at the Tool Bars area and choose Customize... When the
Customize dialog appears, shortcut keys can be created by changing Properties in the Commands field."

I find that "Customize" is grayed out, and can't be chosen. Why? I need to modify some shortcut keys.
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Bhikkhu Pesala
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Posts: 1776
Joined: Tue May 29, 2007 9:29 am

Re: Cannot open the Customize dialogue

Post by Bhikkhu Pesala »

If you right-click on the menu bar is the customise option available? It is not available on the page navigation toolbar, which cannot be customised.

Are you using the portable version? I don't know if that is any different.
Windows 10 Home 64-bit • AMD Ryzen 5 3400G, 8 Gb
Review: http://www.softerviews.org/PDF-XChange.html
user7
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Posts: 29
Joined: Mon Aug 20, 2007 9:15 am

Re: Cannot open the Customize dialogue

Post by user7 »

Bhikkhu Pesala wrote:If you right-click on the menu bar is the customise option available? It is not available on the page navigation toolbar, which cannot be customised.

Are you using the portable version? I don't know if that is any different.
No, and no.

Thanks.
user7
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Posts: 29
Joined: Mon Aug 20, 2007 9:15 am

Re: Cannot open the Customize dialogue

Post by user7 »

I thought I should add that my OS is Win XP Pro SP3, and I have PDFXChange Viewer Pro, Version 2.0 (Build 42.2).
user7
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Posts: 29
Joined: Mon Aug 20, 2007 9:15 am

Re: Cannot open the Customize dialogue

Post by user7 »

user7 wrote:I find that "Customize" is grayed out, and can't be chosen. Why? I need to modify some shortcut keys.
:oops:
I'm the OP and just now realized :idea: that the "problem" I was having occurred while reading the Viewer's Help file. "Customize" is NOT grayed out with any other of my PDFs.

Sorry. :mrgreen:
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Stefan - PDF-XChange
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Joined: Mon Jan 12, 2009 8:07 am

Re: Cannot open the Customize dialogue

Post by Stefan - PDF-XChange »

user7,

The viewer's help file is launched in a separate instance of the viewer despite your settings, and this being a special case is probably what resulted in you not being able to "customize".

We are glad that you solved your problem now.

p.s. Bhikkhu special thanks for the help.


Regards,
Stefan