PDFX Viewer not closing

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cecilled
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Posts: 5
Joined: Fri Aug 14, 2009 6:35 pm

PDFX Viewer not closing

Post by cecilled »

New to PDFX View installed on PC works great but when viewing multiple documents in viewer and close program, it will ask to close all open documents, answer OK, the program close: however there will remain an open process as seen in process explorer and program will not open again until that process is killed.

Any advice.

Cecilled
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Chris - PDF-XChange
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Joined: Tue Apr 14, 2009 11:33 pm

Re: PDFX Viewer not closing

Post by Chris - PDF-XChange »

Hi cecilled,

Can you please state your operating system, and in the Viewer goto Help->About and state your version build number.

To begin with I would suggest uninstalling it from the control panel, rebooting and reinstalling. See if that helps.

Regards,
Chris
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.


Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com
cecilled
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Posts: 5
Joined: Fri Aug 14, 2009 6:35 pm

Re: PDFX Viewer not closing

Post by cecilled »

Running Win XP SP3 and PDFxViewer version 2.0 build 42.2
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Chris - PDF-XChange
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Posts: 798
Joined: Tue Apr 14, 2009 11:33 pm

Re: PDFX Viewer not closing

Post by Chris - PDF-XChange »

Thanks cecilled,

Have you tried the reinstall I suggested?

Chris
If posting files to this forum - you must archive the files to a ZIP, RAR or 7z file or they will not be uploaded - thank you.


Chris Attrell
Tracker Sales & Support North America
http://www.tracker-software.com