Xchange viewer problem

[jeffcad]

Hi, I have a pdf with alot of check box, and the problem is that some of them i can check it but connot unchek it and other work fine i have the version2 build 42.3
jeff

[Stefan - PDF-XChange]

Hi Jeff,

If there is no personal data in the document you can zip and attach it to this topic, or if it has some personal data in it please send it to "support AT tracker-software.com" (change AT with @ and remove the spaces), and we will have a look at it and check why is this happening.

Regards,
Stefan

[John - Tracker Supp]

Also - please update to the latest build 42.4 - to ensure the problem still persists ...

Thanks

[jeffcad]

Hi i have try with the new version same thing and another problem is that when i write in my test field it write the text but when i change field the text disapear. Ihave try my older version 41.5 and every thing go well the text field and the check box.I will send you my file by email

[John - Tracker Supp]

Hi Jeff,

Please zip and upload the file to a reply here or use the Option 'Help -> Report a Problem' in the viewer - ensuring you attach the file and also include a link back to this forum topic.

Thanks

[Stefan - PDF-XChange]

Hey Jeff,

Thanks for the file provided in mail.
I just got word from our Project Manager that we will try to fix this problem with the next build.

Best,
Stefan

[Ivan - Tracker Software]

Fixed in the new build 42.5 released very soon.